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Resolved Users Can't Edit their Profile

  1. davidunwin
    davidunwin
  2. Support
  3. Wednesday, March 31 2021, 01:45 PM
Our users can't edit their profiles.
They just get a red bar with no indication of the problem. see screen shot.
Any ideas what I have done wrong??
Attachments (2)
Profile Edit.png Profile Edit.png
Manage-User-Fields.png Manage-User-Fields.png
Responses (3)
admin
admin Accepted Answer
Admin
Hi,
username is hidden and generated by the system because the login format is set to "E-mail". But it still need to be available in edit profile form in a hidden way (this is required by Joomla).

You have set a custom format to limit the input of the user for "username" field (see the "format allowed" parameter in screenshot). Now I have set this parameter to "No" and the update user works again ;)
Attachments (1)
Schermata 2021-03-31 alle 14.05.13.png Schermata 2021-03-31 alle 14.05.13.png
  1. more than a month ago
  2. Support
  3. # 1
davidunwin
davidunwin Accepted Answer
Ok,
Understood. We changed it last year from username to email because people forgot their user names and email was easier for them to remember.
Thanks for your speedy response to my issue, very much appreciated.
Kind regards
  1. more than a month ago
  2. Support
  3. # 2
davidunwin
davidunwin Accepted Answer
I am not sure what has happened here, but users again can't see their usernames to edit.
The parameters you gave me are all still set. See screen shots
  1. more than a month ago
  2. Support
  3. # 3
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