Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 4:11 am
Add a reply View Replies (9)

Resolved 404 page UserController not found after Joomla update

  1. isereanybody
    isereanybody
  2. Bug Report
  3. Thursday, October 27 2016, 03:56 PM
Hi,

Re-posting the question with the appropriate account and subscription plan :)

I am using the Social Network Plugin, and from last Joomla update (3.6.3 or 3.6.4) it stopped working, resulting in 404 page error UserController not found (see http://isereanybody.fr/groupes/page/taize-grenoble.html ). If I disable it, I don't get this 404 error.

Would you have a pointer on this? Thanks.
Responses (9)
admin
admin Accepted Answer
Admin
Hi,
we are already investigating, but I don't know if we can solve this problem:
you have a very old Easy Profile and Social Network Plugin (released about 2 years ago when J3.4,3.5 and 3.6 did not exist). In the meantime we have applied many many patch to fix compatibility issues (I do not remember :( ).

So, we recommend you to upgrade to latest version.

About Easy Profile Upgrade:
- Read here: http://docs.easy-profile.com/index.php/article/upgrade-140 (I think you do not do nothing)
- Read here: http://docs.easy-profile.com/index.php/article/upgrade-1x-2x (check overrides)
- Make Backup (always recommended, but I think you will not have any problems :p )
  1. more than a month ago
  2. Bug Report
  3. # 1
isereanybody
isereanybody Accepted Answer
Pro
Thanks for investigating. This is indeed an old version, I will try upgrading to the latest version.
  1. more than a month ago
  2. Bug Report
  3. # 2
isereanybody
isereanybody Accepted Answer
Pro
I did the update, with still same issue.
  1. more than a month ago
  2. Bug Report
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
can you provide me an FTP account? I tried to use "ProFiles" but it not work well :(
  1. more than a month ago
  2. Bug Report
  3. # 4
isereanybody
isereanybody Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
previous credentials not works :(

You can add credentials in the form below the reply (not needed to edit post)
  1. more than a month ago
  2. Bug Report
  3. # 6
isereanybody
isereanybody Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
fixed but I don't know the cause of this problem.

Probably some component load Zoo classes also if Zoo component is disabled and this cause some strange conflict.
To solve I have simply renamed /components/com_zoo to /components/xcom_zoo, with this if some component try to load zoo framework then it not find files (so do not load).

NOTE: Now seems all ok, except profile page, this is due to your custom template (in social network admin).
  1. more than a month ago
  2. Bug Report
  3. # 8
isereanybody
isereanybody Accepted Answer
Pro
I did'nt imagined deactivated Zoo plugins could be a trouble — thanks a lot!
  1. more than a month ago
  2. Bug Report
  3. # 9
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.