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Resolved After 3.7.2 Update, User Manager Missing section

  1. webdevtim
    webdevtim
  2. Support
  3. Thursday, June 01 2017, 08:03 PM
After updating to Joomla 3.7.2, the User Manager page is missing the CSS. User Groups, Viewing Access Levels, User Notes, User Note Categories, Fields, Field Groups pages all display fine, only the User Manager is missing the <head> section. When looking at "View Source" for the "Users" page the head section is empty <head>…</head>.

Looking at error.php I see nothing that looks like a PHP error in opening the user management page: Here is a dump of the last couple of entries:

[Mon May 29 15:51:44 2017] [error] [client 66.249.75.28] File does not exist: /mnt/data/vhosts/http://casite-610118.cloudaccess.net/httpdocs/media/plg_jchoptimize/assets/gz, referer: https://911tap.org/557-news-releases/47 ... lbourne-fl

[Mon May 29 15:51:44 2017] [error] [client 66.249.75.30] File does not exist: /mnt/data/vhosts/http://casite-610118.cloudaccess.net/httpdocs/media/plg_jchoptimize/assets/gz, referer: https://911tap.org/557-news-releases/47 ... lbourne-fl

These are related to K2 items and not the User Manager

Nevertheless I uninstalled JCHOptimize, but the problem persists

After I opened and closed the user management page several times, I did see the following in error.php

[Mon May 29 15:52:15 2017] [warn] [client 162.217.174.110] mod_fcgid: stderr: PHP Strict Standards: Only variables should be assigned by reference in /mnt/data/vhosts/http://casite-610118.cloudaccess.net/httpdocs/templates/ae911truth/index.php on line 10

Line 10 in index.php is: $cache = &JFactory::getCache('com_rsform');

If JCHOptimize was the problem, you would think that uninstalling JCHOptomnize would solve the problem, but it didn't.

I use JotCache to manage the cache instead of the native Joomla cache manager. So I updated to the latest version of JotCache 6.0 and made sure all the settings were correct, but this did not make any difference

I thought that perhaps the ModulesAnywhere plugin may have caused the problem, but disabling that had no effect either.

I did create an hidden EasyProfile menu item because that is necessary to inform the Joomla User profile manager that there are extended profile fields that were included with EasyProfile, but again, enabled or disabled makes no difference. Interesting thing, however, I can't uninstall this Component/Module/Plugin without completely breaking the site. That suggests a problem in and of itself; I will look into this.

My only option at this point is to roll back to a backup taken before the Joomla 3.7.2 update after copying all the other changes that have been made during the week.
Responses (2)
admin
admin Accepted Answer
Admin
Hi,
this not seems related to Easy Profile.

Anyway here some tip for you:
Line 10 in index.php is: $cache = &JFactory::getCache('com_rsform');
to solve change this line to:
$cache = JFactory::getCache('com_rsform');

in PHP 5.3 and 5.4 operator = & is deprecated
in PHP 5.5+ this operator is not allowed

I use JotCache to manage the cache instead of the native Joomla cache manager.
Try to uninstall JotCache, in my opinion all these tools are unnecessary, instead to improve performance these tools create only unexpected behavior and CPU overload, as result in many cases you will lost performance (of course this is only my opinion)

Try to follow these steps:
- Remove JotCache
- Clean Browser cache
- Close Browser (to flush session)
- Open browser and try to see backend

if this not works you can try to see error with a browser console (ie Chrome console https://developers.google.com/web/tools/chrome-devtools/shortcuts), maybe you have some problem with some security tool (like AdminTools) that block some request to CSS
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
in PHP 5.3 and 5.4 operator = & is deprecated
in PHP 5.5+ this operator is not allowed

maybe I remember wrong. From php 5.5+ it return only this strict message (no error but only PHP notice) :D Sorry
  1. more than a month ago
  2. Support
  3. # 2
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