Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Monday 3:15 am
Add a reply View Replies (10)

Resolved All my Easy Profile plugins are 1.0.0 installed version of EasyProfile is 2.1.2 & List Export not available

  1. StuckWidIt
    StuckWidIt
  2. Support
  3. Friday, November 04 2016, 02:36 PM
The Export tab for searching and displaying lists / tables of users is greyed out and not available.
The same is true for Ajax features.

I have a current updated version of Easy Profile installed 2.1.2. All the plugins are ver 1.0.0.
I am guessing the problem is the plugins are not being updated even when I download the update from EasyProfile's websiste.

Can you help resolve this problem?
Thanks!
Responses (10)
admin
admin Accepted Answer
Admin
Hi,
these new features are available only in Pro version (https://www.easy-profile.com/#pricing
  1. more than a month ago
  2. Support
  3. # 1
StuckWidIt
StuckWidIt Accepted Answer
Pro
Thanks, explains it. Just upgraded to pro.
I'd recommend you list more of the feature differences between the basic and pro versions in the main page. I'd been under the impression the social integration was the only difference.
Appreciate your quick response.
Best regards
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
thanks for your suggestion :D
  1. more than a month ago
  2. Support
  3. # 3
StuckWidIt
StuckWidIt Accepted Answer
Pro
Hope it helps you grow your business and sell more Pro versions.
I did note that Firefox does not like the export function, it gives the error message shown in the attachment.
The export worked fine in Chrome. Might be something to look into given the popularity of FF.
Thanks, easy solution and quick to implement. Good job!
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
hi,
I have just tried in Firefox and works.

can you please provide your site details to check on your site?
  1. more than a month ago
  2. Support
  3. # 5
StuckWidIt
StuckWidIt Accepted Answer
Pro
Sure, how do i send it securely so it doesn't show on the forum?
  1. more than a month ago
  2. Support
  3. # 6
admin
admin Accepted Answer
Admin
You can use the form below the reply in "Site Details" tab ;)
  1. more than a month ago
  2. Support
  3. # 7
StuckWidIt
StuckWidIt Accepted Answer
Pro
info attached
  1. more than a month ago
  2. Support
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
please try now, I have tested and seems to works.

I have added following code at the end of file /components/com_jsn/views/list/tmpl/export.php


JFactory::getApplication()->close();


if this works also for you then we will add this patch in next release ;)
  1. more than a month ago
  2. Support
  3. # 9
StuckWidIt
StuckWidIt Accepted Answer
Pro
That resolved the problem in Firefox. Thanks for the quick work!
Best regards,
Chris Dekle
  1. more than a month ago
  2. Support
  3. # 10
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.