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Add a reply View Replies (13)

Resolved Can't get User Map to display

  1. nodrog
    nodrog
  2. General
  3. Thursday, July 17 2014, 07:19 PM
Hi
Whenever I add the User Map module to a page I just get a completely blank page on the frontend.
I have configured every option that I can see for the module.
I also have the similar blank page when I enable the social network plugin.

Any suggestions?

thanks
Accepted Answer
admin
admin Accepted Answer
Admin
Wait I found it the problem.
I have disabled this plugin Content - RokInjectModule and now works!

I will contact the RocketTheme to fix this problem or to send me this plugin to develop a workaround.
  1. more than a month ago
  2. General
  3. # Permalink
Responses (13)
admin
admin Accepted Answer
Admin
Hi,
sorry but credentials not work! :(
  1. more than a month ago
  2. General
  3. # 1
nodrog
nodrog Accepted Answer
apologies, please try again
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Have you a possibility to send me your PHP error log? (if yes please compress in Zip first )
  1. more than a month ago
  2. General
  3. # 3
nodrog
nodrog Accepted Answer
Ok
struggling to find the php error log. but I have just noticed that the apache error.log is 8.5Gb in size and the server has only been running for a few days!
will track it down and send over tomorrow.

thanks.
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Wow 8.5Gb!
you can do this:
- delete the file, apache will recreate a new file and you can send me
- or reproduce error and send me last 10 lines of log
  1. more than a month ago
  2. General
  3. # 5
nodrog
nodrog Accepted Answer
I have deleted log and restarted apache. Now when I try the user map page I get the attached in the browser.
Also attached logfile.

thank you
  1. more than a month ago
  2. General
  3. # 6
nodrog
nodrog Accepted Answer
I have deleted log and restarted apache. Now when I try the user map page I get the attached in the browser.
Also attached logfile.

thank you
  1. more than a month ago
  2. General
  3. # 7
nodrog
nodrog Accepted Answer
I have deleted log and restarted apache. Now when I try the user map page I get the attached in the browser.
Also attached logfile.

thank you
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
You have found this output because we have enabled display error by adding temporarily a code on your template ;)
  1. more than a month ago
  2. General
  3. # 9
nodrog
nodrog Accepted Answer
Excellent!

Thank you for your prompt response.
  1. more than a month ago
  2. General
  3. # 10
tandreas6
tandreas6 Accepted Answer
Easy Profile Support wrote:

Wait I found it the problem.
I have disabled this plugin Content - RokInjectModule and now works!

I will contact the RocketTheme to fix this problem or to send me this plugin to develop a workaround.


I have the same issue on my site. Is there a workaround yet so that I can keep the plugin RokInjectModule enabled? I tested disabling the plugin, and when I did that, the map module worked. I would love to get this fixed asap as it's a feature my client really wants. Thanks!
  1. more than a month ago
  2. General
  3. # 11
admin
admin Accepted Answer
Admin
Hi for now not. sorry.

The problem is this:
The problem not is Easy Profile but the plugin, it seems that this plugin load the modules even on finder indexing search (this is not good) and this cause the problem with our Gmap module.
So we have tried to contact rockettheme support but contact page get a 500 error server (http://www.rockettheme.com/contact-us) and the support is only for paid members (we not have a membership).

if you are willing to give us your ftp access to a test site or to send us the code of the plugin then we can find the solution.;)

Another way is to use Joomla builtin load module plugin. The authors of RokInjectModule say this http://www.rockettheme.com/forum/general-discussion/176067-rokinjectmodule-vs-loadmodule
  1. more than a month ago
  2. General
  3. # 12
tandreas6
tandreas6 Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 13
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