Hi,
sorry for late reply, can you please post me your site details? we will check this problem and install our product for you.

You can use the form below reply in "Site Details" tab to send your data

Hi,

Added site details.

Best regards,
Uzi

Hi,
sorry but I can't access on your site.

have you some firewall rule?

Hi,
I have seen "Optional Information", but uzidesign.com is unreachable

Can you help me?

Hi,
sorry but I haven't access to your site. I sent you my IP address.

Anyway try this:
- install old free version (attached in this post)
- update with latest version (downloadable from download section)

Thanks for your help.
I try to Install free version and the same error...

* I add your IP In safe list - can you please try now?

Hi,
I have installed Easy Profile on your website.

I do this:
- Remove all Easy Profile component,plugins and modules from Administrator->Extensions->Extension Manager->Manage
- Install Easy Profile Package Administrator->Extensions->Extension Manager

I think your problem was that when you have installed Easy Profile for first time, your system have not created tables, so when you reinstall our package Joomla assumed this as update (not new install).