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Resolved How Do i resolve this error "Illegal mix of collations" when installing Easy Profile

  1. graficoctane
    graficoctane
  2. General
  3. Tuesday, November 25 2014, 03:09 AM
After Installing, i get this error "Illegal mix of collations". I am using the free version of Easy profile and my Joomla version is 3.3.6. Please help me to resolve this as I was this close to purchasing the pro version. I have attached a screenshot.
Attachments (1)
Screen Shot 2014-11-24 at 9.06.34 PM.png Screen Shot 2014-11-24 at 9.06.34 PM.png
  1. SQL ERROR
Responses (19)
admin
admin Accepted Answer
Admin
Hi,
such an error indicates that 2 of your database tables have different collations (encoding).
Such errors may have their root cause in bad hosting configurations or other reasons.
These improper database collations show up as errors in SQL JOIN statements between the 2 tables.
The solution is to use phpmyadmin to manually alter the collation of one table to match that of the other.

In your case both tables (and columns of both tables) should have the utf8_general_ci collation.
  1. more than a month ago
  2. General
  3. # 1
juancameneses
juancameneses Accepted Answer
Content Protected
References
  1. http://conlaorejaroja.com/index.php
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
I think in your case both tables (and columns of both tables) should have the utf8_unicode_ci collation.
  1. more than a month ago
  2. General
  3. # 3
juancameneses
juancameneses Accepted Answer
Could you help me please to resolver this problem, step by step?

Thx
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
I can not explain it step by step because each provider has its console for database management.

You can use PhpMyAdmin?
  1. more than a month ago
  2. General
  3. # 5
juancameneses
juancameneses Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
Follow these steps:
- Select your DB in left column
- Now you will see all table of db
- Click on table #__jsn_users
- Go to operations
- Change collation of table
  1. more than a month ago
  2. General
  3. # 7
juancameneses
juancameneses Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
can you please post me your site details? you can use the form below the reply in "site details" tab. Please include also phpmyadmin details in "Optional Information".
  1. more than a month ago
  2. General
  3. # 9
juancameneses
juancameneses Accepted Answer
Here details,

Thanks!.
  1. more than a month ago
  2. General
  3. # 10
juancameneses
juancameneses Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 11
admin
admin Accepted Answer
Admin
I found this error
Session is invalid. Please login to phpMyAdmin from control panel. (#0021)

your Phpmyadmin works only after login from Control Panel
  1. more than a month ago
  2. General
  3. # 12
juancameneses
juancameneses Accepted Answer
so, what we can make?
  1. more than a month ago
  2. General
  3. # 13
admin
admin Accepted Answer
Admin
You can send me Cpanel access and re-send me Joomla backend access
  1. more than a month ago
  2. General
  3. # 14
juancameneses
juancameneses Accepted Answer
Details here.
  1. more than a month ago
  2. General
  3. # 15
admin
admin Accepted Answer
Admin
try now :)
  1. more than a month ago
  2. General
  3. # 16
juancameneses
juancameneses Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 17
admin
admin Accepted Answer
Admin
Hi,
we have changed also the columns, try now
  1. more than a month ago
  2. General
  3. # 18
juancameneses
juancameneses Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 19
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