1. rayjbarrett
  2. General
  3. Friday, June 25 2021, 06:06 PM
Hi! I am having a problem with field descriptions displaying when I attempt to create a new profile. I have descriptions that contain instructions for certain fields that I typed into the text box when I was editing them. Typically, the text is saved to the "title" property of the input element so when I hover over the input box when creating my profile, my browser (Chrome) generates a tooltip with my description. However, I am noticing that this no longer works with fields of types "textarea," "video," and "link." In these cases, the "title" property is never set, and so there is nothing for the browser to display when I hover over these fields.

It is worth noting that I did not have this problem using a Gantry template, and since then, I have switched to Helix Ultimate by Joomshaper. I am not sure if this was the cause of the error though. I'm wondering if this problem has occurred before and if there is a good way to fix it. If this is some bug or compatibility issue that is beyond your ability to fix, could you perhaps suggest alternative ways of displaying that text? It is important that our users have these instructions available to them, even if it is displayed unconventionally.

Thank you in advance!
admin Accepted Answer
Admin
Hi,
I have switched to Helix Ultimate by Joomshaper. I am not sure if this was the cause of the error though.
The issue is related to new template. From your URL I did not see any tooltip but description in available in HTML code.
Another example is on the page "Forgot your username" at link /lost-user-name/, this page does not come from Easy Profile and tooltip still not works (see screenshot)
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