1. consultnet
  2. Support
  3. Monday, October 13 2014, 04:43 PM
Hello,
I have just tried to import data from a regular csv-file. For most data the import works well. But nearly half of the data causes an error. I am receiving the error message "Num of this row not match with number of declared field". What does it mean and what do I have to do differently?
Thanks,
Uwe
admin Accepted Answer
Admin
Hi,
the separator is ; char, maybe you have a field with ; char in value, for example

name;address
Jonh Doe;1600 Pennsylvania Ave NW, Washington; DC 20500, USA
  1. more than a month ago
  2. Support
  3. # 1
consultnet Accepted Answer
Pro
The separators are set correctly. Maybe it is the content of the text box which contains a lot of text. Could you please have a look at the attached file? The data in row 1 causes the error while the data in row 2 is imported correctly. The error occurs for column O (portfolio).

Also the columns P and Q are not imported at all. They contain several values that are devided by the pipe sign (|). Maybe this separator within one single field has to be replaced too?
  1. more than a month ago
  2. Support
  3. # 2
consultnet Accepted Answer
Pro
The separators are set correctly. Maybe it is the content of the text box which contains a lot of text. I have sent you the file by email (csv is not allowed for upload). The data in row 1 causes the error while the data in row 2 is imported correctly. The error occurs for column O (portfolio).

Also the columns P and Q are not imported at all. They contain several values that are devided by the pipe sign (|). Maybe this separator within one single field has to be replaced too?
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
ok,
I see your file, you have this a problem with HTML content; your HTML contain new line char, but for the import you need a CSV with 1 line 1 user.
  1. more than a month ago
  2. Support
  3. # 4
consultnet Accepted Answer
Pro
Thanks. Then I will search and replace these items. As regards the pipe-problem this is probably a formatting issue as the multiple field expects JSON-format. Correct?
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
The correct format of checkbox and multiple select fields is:
["value1","value2","value3","value4","value5","value6"]
  1. more than a month ago
  2. Support
  3. # 6
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