Support

artfener's Points History

Friday, June 27 2014, 01:35 PM
+1 Replied to a discussion Hide field group to users
Friday, June 27 2014, 01:11 PM
+2 Created a new discussion Hide field group to users
Friday, June 27 2014, 12:15 PM
+1 Liked a reply from the discussion Re: Edit field in new group field
+1 Replied to a discussion Edit field in new group field
Friday, June 27 2014, 11:57 AM
+1 Replied to a discussion Edit field in new group field
Friday, June 27 2014, 11:20 AM
+2 Created a new discussion Edit field in new group field

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Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

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