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Support is currently Offline

Support Offline

It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 8:48 pm

luis-barriocanal's Points History

Wednesday, January 31 2018, 07:16 PM

+2 Created a new discussion After update to 2.4.10 still indicates version outdated

Wednesday, January 31 2018, 07:15 PM

+1 Liked a reply from the discussion

Wednesday, January 31 2018, 06:51 AM

+2 Created a new discussion After update to 2.4.10 still indicates version outdated

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Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

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Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

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