Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 1:35 pm

admin's Points History

Friday, November 14 2025, 06:46 AM

+2 Created a new discussion PAYMENT WITH PAYPAL, CANT ACCES TO THE SUSCRIPTION

Friday, November 07 2025, 08:13 AM

+2 Created a new discussion billing

Friday, November 07 2025, 08:09 AM

+2 Created a new discussion subscription auto renewal

Tuesday, October 28 2025, 03:31 PM

+2 Created a new discussion Remove my data

Friday, July 04 2025, 09:28 AM

+2 Created a new discussion Request for Refund – Easy Profile not compatible with Joomla 4.4

Friday, May 02 2025, 10:00 AM

+2 Created a new discussion password1 and password2 doesn't match

Friday, May 02 2025, 09:17 AM

+2 Created a new discussion password1 and password2 doesn't match

Saturday, March 29 2025, 08:29 PM

+2 Created a new discussion Class "JArrayHelper" not found on free version installation

Thursday, April 18 2024, 06:27 PM

+2 Created a new discussion Didn't work. Would like refund.

Monday, March 18 2024, 09:30 AM

+2 Created a new discussion Profiles should not be found via the Joomla search

Friday, January 05 2024, 10:38 AM

+2 Created a new discussion Joomla 4 / 5 compatibility

Friday, January 05 2024, 10:36 AM

+2 Created a new discussion cancel subscription

Thursday, December 07 2023, 09:48 AM

+2 Created a new discussion Using Date of birth field with field type 'date'

Wednesday, November 15 2023, 06:38 AM

+2 Created a new discussion Compatibility Joomla 5 Refund

Wednesday, August 23 2023, 07:35 AM

+2 Created a new discussion Reaching the DB max size. How to save some space?

Wednesday, August 09 2023, 12:29 PM

+2 Created a new discussion Refund for unusable extension

Monday, June 26 2023, 11:48 AM

+2 Created a new discussion Please refund

Friday, June 09 2023, 02:32 PM

+2 Created a new discussion Email to Admin if Profile Fields Change

Friday, June 02 2023, 01:40 PM

+1 Liked a discussion, REFUND FOR PURCHASING A NON J4 PRODUCT

Friday, June 02 2023, 01:32 PM

+2 Created a new discussion REFUND FOR PURCHASING A NON J4 PRODUCT

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.