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Add a reply View Replies (6)

Resolved problem reset password: bug ?

  1. HDcms
    HDcms
  2. General
  3. Monday, February 04 2019, 05:31 PM
Hello,
I put in the "generals settings" login type with "username or email"
Does it work for you too for password reset requests?
login type with "username or email" ok
reset password with username ok
reset password with email does not work !
Regards
Responses (6)
admin
admin Accepted Answer
Admin
Hi,
I have just tried several times and seems to work, can you please post me your site details to check this?
  1. more than a month ago
  2. General
  3. # 1
HDcms
HDcms Accepted Answer
hello,
your site details given
Regards
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
I have just tried and seems to work.
Attachments (1)
Schermata 2019-02-05 alle 16.15.29.png Schermata 2019-02-05 alle 16.15.29.png
  1. more than a month ago
  2. General
  3. # 3
HDcms
HDcms Accepted Answer
Hi,
I will ask the members but I think I understood, this is not the first screen masi the 2nd screen (see image)
They do not remember their ID, do not think and have to enter the email (instead of the ID).
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
yes, probably is so, unfortunately this is the normal Joomla behavior. Easy Profile only override second screen when you set "Only Email" as login type (because username is not available), in the other cases Easy Profile does not do nothing.
  1. more than a month ago
  2. General
  3. # 5
HDcms
HDcms Accepted Answer
HI
OK I understand. I would have preferred that the user has this screen because there will be other people who will be in this situation
  1. more than a month ago
  2. General
  3. # 6
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