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Resolved status online

  1. g.pierini
    g.pierini
  2. Support
  3. Sunday, December 30 2018, 12:10 PM
Hi all,

I published the module user list, I'm testing the site and I've got 2 accounts logged in but from both I see "offline". Am I doing something wrong?

Thx bunches

Giacomo
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
yes, anyway here the fix ;)

- Downloa attached file
- Unzip file
- Replace file called "helper.php" in folder /components/com_jsn/helpers/
- Replace file called "list.php" at /components/com_jsn/models/
Attachments (1)
fix.zip
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (9)
admin
admin Accepted Answer
Admin
Hi,
have you enabled site cache? if yes then you can try to force to disable cache only for this module:
- Go to Extensions->Modules
- Choose the module
- Go to "Advanced" tab
- Disable Cache (see screenshot)
Attachments (1)
Schermata 2019-12-31 alle 09.32.10.png Schermata 2019-12-31 alle 09.32.10.png
  1. more than a month ago
  2. Support
  3. # 1
g.pierini
g.pierini Accepted Answer
Pro
Hi!

Thx for your reply, the problem hasn't been solved, cache is off and I disabled as you suggested, could it be the fact that I set the site to unify both backend and frontend? once I'm logged in backend I'm also logged in in frontend!
  1. more than a month ago
  2. Support
  3. # 2
g.pierini
g.pierini Accepted Answer
Pro
The site is
References
  1. https://agenziastrappaghetti.com
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Hi,
could it be the fact that I set the site to unify both backend and frontend?
mmmh, yes. this is a bug. With "Shared Sessions" the module does not retrieve correct online status :(

We will solve this issue in next release. Do you need a immediate fix or you can wait the next release? next release is scheduled for 4 January.
  1. more than a month ago
  2. Support
  3. # 4
g.pierini
g.pierini Accepted Answer
Pro
Hi!

the site will be opened tomorrow at 13, I can open registrations from Jan 7th, no worries, I'll wait the release!


Thanks,
Giacomo
  1. more than a month ago
  2. Support
  3. # 5
g.pierini
g.pierini Accepted Answer
Pro
Hi!

Is it confirmed the Jan. 4th release date?
  1. more than a month ago
  2. Support
  3. # 6
g.pierini
g.pierini Accepted Answer
Pro
I definitely love you!

Thx,
Jack
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
sorry, we have not yet released the new release :( because we would like to implement a new feature, so the new release date is 10 January :(
  1. more than a month ago
  2. Support
  3. # 8
g.pierini
g.pierini Accepted Answer
Pro
Hi!

as you kindly sent me the fix files I have no problems, thanks for your availability and kindness in updating me!

Jack
  1. more than a month ago
  2. Support
  3. # 9
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