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Add a reply View Replies (3)

Resolved User Import says 1 user imported but custom fields are not getting filled

  1. sarah-krajewski
    sarah-krajewski
  2. General
  3. Monday, May 09 2016, 06:14 AM
Hi - I managed to get a success message for importing users.
But the custom fields I created are not getting populated with content.

I have users in different "User groups" (not only registered).
Could that be the problem?
Thanks,
Sarah
Responses (3)
sarah-krajewski
sarah-krajewski Accepted Answer
haha answering to myself - just tested. and yes the problem is that my users are in different user groups.

Is there any workaround ? Thanks
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Hi,
sorry I have not understand well, can you please send me your CSV file (maybe with only 2 example rows).

Import plugin do not import usergroups, it add users to default* usergroup (if you import a new user) or leave current usergroup for pre-existing users.

* default usegroup is defined in Administrator->Users->Manage->Options
  1. more than a month ago
  2. General
  3. # 2
sarah-krajewski
sarah-krajewski Accepted Answer
Hi - I managed to import.
To get values into the custom fields I needed to asign my usergroups temporarily to the default* usergroup.
Then it worked to import. Thank you
  1. more than a month ago
  2. General
  3. # 3
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