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Resolved WHITE PAGE

  1. razmavar
    razmavar
  2. Support
  3. Saturday, April 09 2016, 01:41 PM
Hi
i installed Easyprofile Pro but its not look like your site !
afte install my web site change to one blank white page !
Joomla version is : 3.5.1
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
sorry this is not due to Easy Profile, I have make these tests:
1. Disable all Easy Profile (Easy Profile do nothing)
RESULT: always blank page

2. With Easy Profile enabled I have tested some pages
Home Page->not works
http://xxx.com/contact-us->;works
http://xxx.com/profile(Easy Profile)->works

FINALLY
I have cleaned your cache from System->Clear Cache and now all works :)
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (5)
admin
admin Accepted Answer
Admin
Hi,
have you installed also social network plugin?

if yes, try to check if your server met minimum requirements http://docs.easy-profile.com/index.php/article/social-network-requirements
  1. more than a month ago
  2. Support
  3. # 1
admin
admin Accepted Answer
Admin
or post me your site details*, we will check for you.

*you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 2
razmavar
razmavar Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin
admin Accepted Answer
Admin
Sorry credentials not works.

Keep in mind that this site is not a demo site. Easy Profile extends Joomla user management so registration/edit profile pages are the same of Joomla (tabs are added by Javascript and custom fields by user plugin), so you should have same layout of your template.

On this site we use "Uber" template from Joomlart.

On your template you have override for registration page, so your template override Joomla registration output, to works with tabs you need to remove this override:
- you can simply rename file /templates/shaper_helix3/html/com_users/registration/default.php to /templates/shaper_helix3/html/com_users/registration/default.php.old
  1. more than a month ago
  2. Support
  3. # 4
razmavar
razmavar Accepted Answer
i created new account and its ok
please try again
  1. more than a month ago
  2. Support
  3. # 5
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