Support

    You are here:  
  1. Home
  2. Support
  3. easy profile display articles by profile.
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 5:28 am
Add a reply View Replies (26)

Resolved 500 error on front end edit profile page

  1. zuotoski
    zuotoski
  2. Bug Report
  3. Monday, May 05 2014, 08:52 PM
Hi!
I just installed and enabled the so waited Social Network Plugin. Well, I've followed the short documentation, but it didn't work for me. If I create a new menu item as Easy Profile -> Social Network or Easy Profile -> User Profile, I receive a 500 error.

I tried to enable error logs, but t didn't show anything.Any tips?

Thanks
Responses (26)
zuotoski
zuotoski Accepted Answer
Easy Profile Support wrote:

Add this to the end of file /templates/gk_musicstate/css/override.css
@media(max-width:620px){

	#member-profile .control-label,#member-registration .control-label{width:100%;text-align:left}

	#member-profile .controls,#member-registration .controls{margin-left:0px}

	

}


Hello,

Sorry, but it didn't work, still no responsive. I've tested the Joomla core edit profile/register page in another site with similar features as this one that I am working on, and there, core edit profile and registration are responsive.

The difference is that in the core files, there is no tabs layout, which's been added by Easy Profile backend configuration. So, I decided to change the settings from Tabs to normal and now the layout is responsive, but not as beautiful and practical as before, with tabs view.

Regards.
  1. more than a month ago
  2. Bug Report
  3. # 1
zuotoski
zuotoski Accepted Answer
Easy Profile Support wrote:

Add this to the end of file /templates/gk_musicstate/css/override.css
@media(max-width:620px){

	#member-profile .control-label,#member-registration .control-label{width:100%;text-align:left}

	#member-profile .controls,#member-registration .controls{margin-left:0px}

	

}


I'll try it later and let you know the results - thanks for your outsdanding support!
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
Add this to the end of file /templates/gk_musicstate/css/override.css
@media(max-width:620px){

	#member-profile .control-label,#member-registration .control-label{width:100%;text-align:left}

	#member-profile .controls,#member-registration .controls{margin-left:0px}

	

}
  1. more than a month ago
  2. Bug Report
  3. # 3
zuotoski
zuotoski Accepted Answer
Well, I know that I depends on my template, but everything is responsive except Edit Profile, which by the way gets responsive when I disable the bootstrap in the Easy Profile Configuration.
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
Responsive or not depends of your template.
Edit form is not generated by Easy Profile but from Joomla. This form have a standard bootstrap classes as all the built in Joomla components.
  1. more than a month ago
  2. Bug Report
  3. # 5
zuotoski
zuotoski Accepted Answer
Just a tip:

Right now, Edit Profile form is not responsive.
  1. more than a month ago
  2. Bug Report
  3. # 6
zuotoski
zuotoski Accepted Answer
Easy Profile Support wrote:

What have I done:
I have renamed 2 files of your template to disable template override:
- templates/gk_musicstate/html/com_users/profile/edit.php to templates/gk_musicstate/html/com_users/profile/xedit.php
- templates/gk_musicstate/html/com_users/registration/default.php to templates/gk_musicstate/html/com_users/registration/xdefault.php


Yes, that did the trick - messed a little bit with the layout like buttons and fields attributes, but now it is showing the tabs.

Thanks!
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Ok,
your template override Joomla registration and edit profile page.
the Tabs are generated with a Javascript but the page must be the Joomla original page.

Anyway, I fix.

What have I done:
I have renamed 2 files of your template to disable template override:
- templates/gk_musicstate/html/com_users/profile/edit.php to templates/gk_musicstate/html/com_users/profile/xedit.php
- templates/gk_musicstate/html/com_users/registration/default.php to templates/gk_musicstate/html/com_users/registration/xdefault.php
  1. more than a month ago
  2. Bug Report
  3. # 8
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 9
zuotoski
zuotoski Accepted Answer
I did it, but it didn't work. I'll try again.

For example, I tried to translate the title "Recent Activities" from the Profile Page.

I found the string "Recent activities" inside the file plugins/jsn/socialnetwork/app/Locale/pt-BR/LC_MESSAGES/defalut.po and changed to "Atividades Recentes".

Then I cleared the cache from the browser and from the site, pressed CTRL+F5 in the browser and nothing changed.

EDIT: Never mind, I've made a tiny mistake. But the plugin cache must be cleared or it does not reflect immediately.
  1. more than a month ago
  2. Bug Report
  3. # 10
admin
admin Accepted Answer
Admin
No,
you must not change the code

To translate Social Network Plugin you can create the folder /plugins/jsn/socialnetwork/app/Locale/your_language_tag/LC_MESSAGES/
Copy the file default.po and cake.po from /plugins/jsn/socialnetwork/app/Locale/en-GB/LC_MESSAGES/ to new directory and fill the empty string in these file (with text editor) with your translation.
example
msgid "his"
msgstr "your translation"
  1. more than a month ago
  2. Bug Report
  3. # 11
zuotoski
zuotoski Accepted Answer
Yes, I can:

For instance, I had to translate the literal from:

<h1 class="jsn_social_registration_title"><?php echo __('Welcome to the Comunity')?> <?php echo $jsnsocial_setting['site_name']?></h1>


to

<h1 class="jsn_social_registration_title"><?php echo __('Bemvindo à Comunidade')?> <?php echo $jsnsocial_setting['site_name']?></h1>


In the plugins/jsn/socialnetwork/app/View/Elements/left_column.ctp file.

This is just one of the others that I already translated, but I decided to stop, because I think that the usual is to have language file, like other extensions have.
  1. more than a month ago
  2. Bug Report
  3. # 12
zuotoski
zuotoski Accepted Answer
Yes, I can:

For instance, I had to translate the literal from:

<h1 class="jsn_social_registration_title"><?php echo __('Welcome to the Comunity')?> <?php echo $jsnsocial_setting['site_name']?></h1>


to

<h1 class="jsn_social_registration_title"><?php echo __('Bemvindo à Comunidade')?> <?php echo $jsnsocial_setting['site_name']?></h1>


In the plugins/jsn/socialnetwork/app/View/Elements/left_column.ctp file.

This is just one of the others that I already translated, but I decided to stop, because I think that the usual is to have language file, like other extensions have.
  1. more than a month ago
  2. Bug Report
  3. # 13
admin
admin Accepted Answer
Admin
Is it going to have a language file that can be translated to the desired language?

The language files are located in /plugins/jsn/socialnetwork/app/Locale/.

but it doesn't work because the strings are literals inside the scripts

I do not understand, Can you explain me with an example? also, can you post your default.po file?
  1. more than a month ago
  2. Bug Report
  3. # 14
zuotoski
zuotoski Accepted Answer
Hi!
Quick question: Is it going to have a language file that can be translated to the desired language? I tried to find it, found it, but it doesn't work because the strings are literals inside the scripts.

Thanks,
  1. more than a month ago
  2. Bug Report
  3. # 15
admin
admin Accepted Answer
Admin
Why not? As a user I felt it necessary while testing.

Because to simplify all, the crop is only for avatar, in future we plan to make groups same as profile page (with avatar and cover)

I said "many positions", but I overreacted here, were just a few actually. Sorry.

No problem, it is important for us to reset CSS for our component. No conflict=less work to support

Another very important and essencial resource in Social Networks in general is chat

I know, we plan to develop Chat after Stable Release.
  1. more than a month ago
  2. Bug Report
  3. # 16
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 17
admin
admin Accepted Answer
Admin
Hi,
thanks for your testing.

The administration could be done by the backend; It is just a preference, nothing more. So, I'd put it in a very low priority.
We prefer to leave admin area in frontend; we think that a moderators/customer may not know Joomla. Also the user roles must be simply (not multiple groups & access levels). We think as developers, when developing a web site I have to explain to my customer how to use it and it must be very simple.

but it should not be listed as an activity (nobody needs to know what the admin has been doing);
We add this to our todo, An option to hide activity for some usergroup or users.

Latest Members, filtered by groups;
which groups? (Social Groups, Roles or Usergroups)

Some Joomla modules are a must to have as soon as possible - these modules could be used anywhere in the site
Yes I know, we plan to develop many modules (Groups, Events, Photos & Video, Featured Members, Topics, Blogs)

Upload image for groups could also have the ability to crop.
for now this is not necessary.

Social Template must be polished, many positions didn't work with my site template.
Thanks for report, we will improve css code to avoid conflict. for now add this line to your CSS template:
.jsn_social input, .jsn_social textarea, .jsn_social select{line-height:inherit;padding:5px 6px 6px 6px;box-sizing:content-box;}

.jsn_social .button{height:auto;}
  1. more than a month ago
  2. Bug Report
  3. # 18
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 19
admin
admin Accepted Answer
Admin
Hi,
sorry for last reply, I have fixed on your site, try now!
tomorrow we will upload a new correct package.

Report bug in this forum please.
  1. more than a month ago
  2. Bug Report
  3. # 20
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 21
admin
admin Accepted Answer
Admin
Another problem, I have see problem with your sites because is in subdirectory of domain, tomorrow we fix this. Sorry!!
  1. more than a month ago
  2. Bug Report
  3. # 22
admin
admin Accepted Answer
Admin
ok,
fix it, I have delete /plugins/jsn/socialnetwork/app/tmp/cache directory, the system will recreate.
  1. more than a month ago
  2. Bug Report
  3. # 23
zuotoski
zuotoski Accepted Answer
Hello,
I've disabled the template error page and now I can see a better error message: "500 - Cache engine _cake_core_ is not properly configured."

I'll try to figure out what it is and let you know.

EDIT: After a few search, I could feel that this is something related to the application itself. Am I wrong?

Kind Regards.
  1. more than a month ago
  2. Bug Report
  3. # 24
zuotoski
zuotoski Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 25
admin
admin Accepted Answer
Admin
Hi,
Please, send me your ftp access or compress and send me /plugins/jsn/socialnetwork/app/tmp/logs/error.php file
  1. more than a month ago
  2. Bug Report
  3. # 26
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.