Support

  1. krnsgrffn
  2. Support
  3. Wednesday, February 02 2022, 05:04 PM
Using Joomla 3.10.5 with Easy Profile Pro 2.10

Hi-

I have a weird problem of random custom fields not showing up or showing up in Edit Profile on the front end when explicitly told to do the opposite in conditions. For Instance, I have the field "Organizational Name" which I have multiple conditions for:

1. Show when user_type CONTAINS o (Organizational Member)
2. Hide when user_type CONTAINS m (Individual Member)

However, it shows up for all individual members.

Another example:

Field "Additional Phone"

1. Show when user_type CONTAINS m
2. Hide when user_type CONTAINS s

This field does not show up for individual members.

There are one or two more fields that are not cooperating.

I realize you probably need access to the back end, so I have included site details with this. The conditions are all under the "User Type" field and get rather complicated, but are well labeled so you should be able to follow what they all are. There does not seem to be any rhyme or reason why these few fields are not cooperating.
admin Accepted Answer
Admin
Hi and sorry for late response, the problem seems due to readonly option of the field user_type. To fix this I have added a small javascript code in your template options (Extensions->Templates->yoo_master2->Additional Scripts) and now works. We are still investigating to apply a fix in future releases.
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  1. more than a month ago
  2. Support
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