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Resolved ackage Install: There was an error installing an extension: jsn.zip

John_H
Support
Saturday, January 23 2016, 03:36 AM

i'm having issues on installing it seems from jsn.zip is not found..

the pro is not allowing it to install as well the free ...

Responses (4)

admin Accepted Answer

Admin

Hi,
sorry for late reply, it's a weekend for us.

Follow these steps:
- Install attached package (this is a free version)
- Over free version install your Pro version

This happen in some environment and we will fix with next version (1 week to release).

Alternative: Send me your site details, we will install for you. To send infos you can use the form below the reply in "Site Details" tab

more than a month ago
Support
# 1

John_H Accepted Answer

yeah, i gave the site info, but i'm getting the same errors as before...

JInstaller: :Install: Can't find XML setup file.

Table 'db_tx_093sd.h0xj5_jsn_fields' doesn't exist SQL=ALTER TABLE `h0xj5_jsn_fields` ADD `edit` tinyint(1) NOT NULL DEFAULT '0';

Package Install: There was an error installing an extension: jsn.zip

it still does not want to find the jsn.zip

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
installed

Have you removed some table before install Pro version?

more than a month ago
Support
# 3

John_H Accepted Answer

nah, it was install and reinstall type of thing, and yet my account was hacked as well by turkey support it seems so watch out

more than a month ago
Support
# 4

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