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Add a reply View Replies (11)

Resolved Avatar from EasyProfile not showing in jReview version 3

  1. targetmy-travel
    targetmy-travel
  2. General
  3. Tuesday, May 29 2018, 05:02 PM
jReview recently upgraded to major version 3. After upgrade the existing user profile pictures (avatars) stopped showing on website. even though the pictures exist in the User Profile. Is the Free version of user profile version 2.5.4 comparable with jReviews? Please advice? (To see issue see review section for https://www.targetmytravel.com/airlines/united-airlines)
  1. jReviews
Responses (11)
admin
admin Accepted Answer
Admin
Hi,
sorry but unfortunately we have not experience with JReviews 3 for now :( . You can ask this Avatar integration to JReviews developers, for they this should be something of simple.
  1. more than a month ago
  2. General
  3. # 1
targetmy-travel
targetmy-travel Accepted Answer
I am not sure if jReviews will want to do it. I mean, how was EasyProfile compatible before? Was it because jReview developers have made it compatible, or you designed EasyProfile to be compatible?
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
I mean, how was EasyProfile compatible before? Was it because jReview developers have made it compatible, or you designed EasyProfile to be compatible?
JReviews 2.x has a plugin system, so we had developed a JReviews plugin that make this.

I am not sure if jReviews will want to do it
I think the effort for them is minimal, make an integration with Easy Profile avatar is not different from make an integration with Jomsocial Avatar (and probably JReviews 3 already did it).
Still I think that for a product that costs $180/year for only 1 domain (without any addons) this is something feasible.

Why for them is more simple?
1) They can use same way that you use for Jomsocial
2) To load Easy Profile avatar with APIs you can use 3 lines of code, docs at http://docs.easy-profile.com/index.php/article/jsnuser-object
3) To make it they can use Easy Profile free version , so you do not have to spend anything
  1. more than a month ago
  2. General
  3. # 3
targetmy-travel
targetmy-travel Accepted Answer
From jRevews responded:

We have no involvement with this integration. And because we didn't develop it, we are also not able to support it. It is the developer of that component that created an integration with JReviews that needs to support his own integration. That is what we do with all the integrations that we create.

So jReviews will not do anything.
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
My option...this is a bad reply from a bad support. JReviews is very expensive and as customer you have requested a simple feature.

For us, I'm sorry but unfortunately we have not experience with JReviews 3 for now. Maybe in future we will.
  1. more than a month ago
  2. General
  3. # 5
targetmy-travel
targetmy-travel Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Hi,
are you available to provide us FTP* and Admin* access to try to understand how the new plugin system works? if yes then you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. General
  3. # 7
targetmy-travel
targetmy-travel Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 8
admin
admin Accepted Answer
Admin
Hi,
I have re-installed already existing plugin and seems to work.
  1. more than a month ago
  2. General
  3. # 9
targetmy-travel
targetmy-travel Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 10
admin
admin Accepted Answer
Admin
Our plugin is not a Joomla plugin, it is a JReviews plugin, so probably the migration from version 2 to version 3 have deleted all files from JReviews plugin folder.
  1. more than a month ago
  2. General
  3. # 11
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