Support

  1. drjjw
  2. Support
  3. Tuesday, March 15 2016, 05:35 PM
Hello,

When using the upload avatar feature (ver 1.3.17), when the modal opens, all 7 buttons for the upload function appear (including edit, save, capture cancel). This is very confusing. If on the same page load I close and relaunch the modal, then the first line of buttons appears only until an image is uploaded and users understand what to do next. You can see this in this video here:

http://d.brbns.com/KWyr

Jordan
Accepted Answer
admin Accepted Answer
Admin
ok this is a CSS conflict,

try to add these CSS rule at your template, we will add a this fix in future releases.

body .ip-preview.btn, body .ip-save.btn, body .ip-capture.btn, body .ip-edit.btn, body .ip-delete.btn,
body .ip-cancel.btn, body .ip-progress.btn, body .ip-alert.btn, body .ip-rotate.btn, body .ip-info.btn {
display: none;
}
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
Hi,
this is not a bug, maybe this is due to 2 problems:
- some javascript error
- CSS conflict

I need to see your site to check your problem, can you please post me your site details? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 1
drjjw Accepted Answer
Pro
I added site details here below
  1. more than a month ago
  2. Support
  3. # 2
drjjw Accepted Answer
Pro
You are a wizard!

Thanks so much.

Jordan
  1. more than a month ago
  2. Support
  3. # 3
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