Support

  1. justbits
  2. Support
  3. Sunday, July 13 2014, 05:43 PM
Hi,

When i login from frontend, i get a blank screen and cannot access the site anymore. Also when i edit a user in the backend, same problem. Cleaning cache did not work.

Please let me know how i can fix this problem.

Site: http://staging.bimregister.nl
admin Accepted Answer
Admin
Hi Henk,
2 problems:
- You have set "height" parameter on "0", now I have set to "400"
- You have set "filter by coordinates" parameter on "yes". This parameter filter results within a given radius, but latitude and longitude is set to "0" and radius 100Km, so nothing results. Noe I have set to "No"
  1. more than a month ago
  2. Support
  3. # 1
justbits Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
justbits Accepted Answer
Basic
Yes, it works now.
Thanks for your quick respons!
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
I have tried and works, have you disabled also "User hooks - Joomdle" plugin?
  1. more than a month ago
  2. Support
  3. # 4
justbits Accepted Answer
Basic
However, problem on the backend is still there...
  1. more than a month ago
  2. Support
  3. # 5
justbits Accepted Answer
Basic
Ah, thanks for noticing that! Thanks for the quick reply!
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
Hi Henk,
I have tried to disable all Ep Plugin but error persist. I found that the error is caused by "System - Joomdlesession" plugin. I have disable this plugin and now your site works.

So the problem not is Easy Profile but Joomdle. ;)
  1. more than a month ago
  2. Support
  3. # 7
justbits Accepted Answer
Basic
See details attached.
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
Hi,
Can you plase post me your site details? You can use the form below the reply in site details tab.
  1. more than a month ago
  2. Support
  3. # 9
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