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Add a reply View Replies (14)

Resolved Blank screen on Social Network Plugin

  1. zuotoski
    zuotoski
  2. General
  3. Thursday, May 15 2014, 02:17 AM
Hello!
I was testing the site in my local VM, everythig was working fine. Now I've transfered it to the online server provider. After installing and configuring everything, the page that has Social Network Plugin is not loading, just a blank screen.

The page that has Social Network plugin is the main menu "Social" item.

What can it be?

Thanks
Responses (14)
ArtisanTony
ArtisanTony Accepted Answer
If your company was reputable you would happily refund my money because I am not happy with the product or your service. At this point I would never put your component on any of my websites. I'll give you a a day or so to decide if it's worth $30 to you then I will release a video I already have made on YouTube warning people not to get involved with you or your products. I challenge you to even show links of real sites where it is working. I haven't seen any.
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
still:
Yes, this discussion will be moderated, we do not admit insults on our forum.
  1. more than a month ago
  2. General
  3. # 2
admin
admin Accepted Answer
Admin
your question: 2/2/2016 at 1:58 AM
my reply: 2/2/2016 at 9:34 AM

READ BEFORE!!!!!
  1. more than a month ago
  2. General
  3. # 3
ArtisanTony
ArtisanTony Accepted Answer
It took you two days and only responded to me after I file a complaint with Paypal. Look, just make it easy on both of us and refund my money. And yes, your app is junk. I would never put this crap on my website. I have been using Joomla for 10 years and never have I seen a component that needs so much work to fix and most of them are free. The fact that you will not give a refund says your company sucks. For this reason alone I would never out your app on my website. I wouldn't want other people to get the same crappy service and software. This message is my last. I will waste no more time here but I am going to warn my 60,000 subscribers on YouTube never to buy your crap. So I would think the cheaper option for you would be to just refund my money and try to salvage your reputation. I imagine you are going to delete this conversation anyway but I have documented the whole thing so go ahead. Bye
  1. more than a month ago
  2. General
  3. # 4
admin
admin Accepted Answer
Admin
Hi,
junk?!? Why? we have many happy customers.
  1. more than a month ago
  2. General
  3. # 5
ArtisanTony
ArtisanTony Accepted Answer
This app is junk I want my money back.
  1. more than a month ago
  2. General
  3. # 6
admin
admin Accepted Answer
Admin
Hi @Artisan Tony,
I have the same problem with blank page with new installation and I have deleted the cache folder.

can you provide me your site link? and PHP informations?

Have you these PHP extensions on your site: GD PHP Library, EXIF Support, Curl PHP Library, PDO Mysql Library (see minimun requirements at http://docs.easy-profile.com/index.php/article/social-network-requirements)? you can check this from Joomla Administration->System->System Information->PHP Information.

For some reason I was unable to select birthday field in plugin config
Have you created a field of type "Date" in Easy Profile? in plugin options for birthday there is a list of "Date" type fields.
  1. more than a month ago
  2. General
  3. # 7
ArtisanTony
ArtisanTony Accepted Answer
Artisan Tony wrote:

I have the same problem with blank page with new installation and I have deleted the cache folder.
For some reason I was unable to select birthday field in plugin config
  1. more than a month ago
  2. General
  3. # 8
ArtisanTony
ArtisanTony Accepted Answer
I have the same problem with blank page with new installation and I have deleted the cache folder.
  1. more than a month ago
  2. General
  3. # 9
Hasan_Kalaman
Hasan_Kalaman Accepted Answer
Thank you very much, Social Network working.
  1. more than a month ago
  2. General
  3. # 10
admin
admin Accepted Answer
Admin
Hi,
please post me your site details, you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 11
Hasan_Kalaman
Hasan_Kalaman Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 12
zuotoski
zuotoski Accepted Answer
Yep, that did the trick!

Thanks.
  1. more than a month ago
  2. General
  3. # 13
admin
admin Accepted Answer
Admin
Hi,
try to delete the folder /plugins/jsn/socialnetwork/app/tmp/cache
  1. more than a month ago
  2. General
  3. # 14
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