Support

  1. Inoub
  2. General
  3. Thursday, February 23 2017, 01:54 PM
Hi!

I bought Easy Profile Pro 1.3.13.
1.3.13 contains a bug where "privacy control" fails for field "email".
My subscription is expired by now.
Do I get that bugfix for free? (The bug existed in the product I bought.)

Thanks a lot for your reply,
B
admin Accepted Answer
Admin
Hi,
What bugs you talking about? Can you explain it better?
Do I get that bugfix for free?
sorry but we does not support old releases, anyway, maybe is something of simple and we can help you but keep in mind that 1.3.13 was released at 30 Nov 2015, so too old to remember how to fix specific bug.
  1. more than a month ago
  2. General
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Online

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.