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Resolved Cannot activate Social Network Package

online-today
General
Thursday, May 14 2020, 12:47 PM

I am not able to activate the social network plugin
I get the following error: 0

Class 'Dotenv\Environment\DotenvFactory' not found

As long as I have not activated the following plugins the internet page works fine:
Easy Profile - EasyDiscuss Tab
Easy Profile - Social Network
Easy Profile - Social Network package
Easy Profile - SocialConnect plugin
Jomsocial Bridge for Easy Profile

P.S.
PHP Version 7.3.16
upload_max_filesize 64M

Accepted Answer

admin Accepted Answer

Admin

Hi,
the full error is: Class 'Dotenv\Environment\DotenvFactory' not found
/xxx/xxxx/xx/xx/xxxx/htdocs/administrator/components/com_osdownloads/vendor/illuminate/support/helpers.php:645

So it comes from component "osdownloads".

In file helpers.php there is a declaration of a function called "env", this is a common function used by many frameworks to retrieve data from files .env (dot env).

Unfortunately seems that the component osdownloads declare it but probably it does not use it, because in osdownloads framework missing the library Dotenv\Environment\DotenvFactory, so it declare a function (env) that need to use a missing library.

To fix this I have changed in file helpers.php at line 632 this code

if (! function_exists('env')) {

with this:

if (false && ! function_exists('env')) {

We recommend to contact developers to fix it.

more than a month ago
General
# Permalink

Responses (3)

admin Accepted Answer

Admin

Hi,
can you please post me your site details to check this? if yes then you can use the form below the reply in "Site Details" tab

more than a month ago
General
# 1

online-today Accepted Answer

At the moment the above listed social plugins are turned off. The social network page is in the menu "Intern/social network"

more than a month ago
General
# 2

online-today Accepted Answer

Content Protected

more than a month ago
General
# 3

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