Support

  1. Francois_Pieterse
  2. Support
  3. Sunday, June 01 2014, 02:47 PM
Can someone please help. I cannot get the compnent to work! I get a blank screen on login http://volkspele.co.za/index.php/registreer ???
References
  1. http://volkspele.co.za/index.php/registreer
  2. http://volkspele.co.za/index.php
Accepted Answer
admin Accepted Answer
Admin
To clean the cache of Social Network plugin follow these steps:
- Go on you site and login in with admin account
- Go on social network page and click on Admin Panel link (screenshot 1)
- Click on "Clear Global Caches" link (screenshot 2)

I know that the documentation is poor, but has not yet been officially released a stable version. In the future, we will improve. ;)
Attachments (2)
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
Hi,
Sorry for late reply, it's a weekend for us.

Please post me your site details. You can use the form below the reply.
  1. more than a month ago
  2. Support
  3. # 1
Francois_Pieterse Accepted Answer
Hi there

No pains, herewith the site details as requested

Please let me know should you require anything else... I have to have this ready by Wednesday. You help is appreciated. Great Component !
References
  1. http://volkspele.co.za
  1. more than a month ago
  2. Support
  3. # 2
Francois_Pieterse Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
missing PHP PDO Mysql library from your server.

If your server is managed from you, you can provide me S.O. version and we reply with instructions to do this.
If your site is hosted with shared server:
- probably PDO drivers is supported but disabled in your PHP.ini
- anyway you may contact you server administrator

If you could help me create a menu item with the social connect and that it actually display the fields I have set
I do not know if I understand correctly. If you want to fill some data after Social Connect Registration you can enable the parameter to Force compilation of required field from Easy Profile options, When user register is redirect to deit profile page.

also I would like to know if it is possible to use FB Connect for login?
I think no problem, but I have not experience with this. Easy Profile extends Joomla user component. So registration/edit/login is the same of Joomla (example the tabs are generated by a javascript but the page is original of Joomla).

How do I group the users, you see this is for our Folk Dancing and each member must register on the site with their relevant "Clan" they belong to
You can create a field of type select with this options:
clan1|Clan 1
clan2|Clan 2
clan3|Clan 3
clan4|Clan 4
clan5|Clan 5

So user can set your clan.
Now you can create a menu item of type Easy Profile -> User List for each clan with this value in parameter SQL CUSTOM WHERE: alias_of_clan_field='clan1' or alias_of_clan_field='clan2' ....
more info of SQL WHERE here: https://www.easy-profile.com/docs/69-sql-custom-where-list-and-module.html
Also you can set condition for clan field to set a usergroup for each clan, this is most useful if you have some restricted content based on clan.
  1. more than a month ago
  2. Support
  3. # 4
Francois_Pieterse Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
Francois_Pieterse Accepted Answer
Still blank pages.....
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
PDO is installed but not enabled.

Fortunately, your provider supports overriding the php.ini file.

I added these line to /php.ini with FTP and now works
extension=pdo.so
extension=pdo_mysql.so
  1. more than a month ago
  2. Support
  3. # 7
hdoeve Accepted Answer
... do you see an action button (save, send, register,..)? If so, may be you should check your (profile)field settings. If you set "available for" to any thing other than public, the public won't see the related field.

Doesn't sound right, but is worked for me.
  1. more than a month ago
  2. Support
  3. # 8
Francois_Pieterse Accepted Answer
Working thank you very much! Just a small issue, if I try to upload a avatar or picture under albums I het a upload failed, where do I check the default upload directory? It might be a permission issue, videos etc work fine but any image I try to upload fails? Edit Cover Picture does the same?

Secondly where are the language files located, i need to translate them into our Native Language?

Thanks
  1. more than a month ago
  2. Support
  3. # 9
admin Accepted Answer
Admin
Hi,
sorry for late reply, it's a weekend for us.:)

So, the error is this:
- Call to undefined function exif_read_data()

I have added other php extensions on your PHP.ini
extension=php_mbstring.so
extension=php_exif.so

Try now!

If still not work can you please re-enable my account on your site?

Some questions:
- This server is managed by you or it is simply a hosting
- What is the provider?

The images are stored in media/socialnetwork/uploads

For translations please read this: https://www.easy-profile.com/docs/92-make-your-language.html
  1. more than a month ago
  2. Support
  3. # 10
Francois_Pieterse Accepted Answer
Hi there

No pains weekend here too!

1. Now when I save the profile --> blank screen
2. Hosted server, but I have a very good relationship with my provider - [email protected] - just tell me or him what need to be done and we will do it..
3. Changed the permissions on uploads --> still now working ?
4. Will check out the translations

You account is active

Thanks for all the help
  1. more than a month ago
  2. Support
  3. # 11
admin Accepted Answer
Admin
Upload Image Problem:
Hosted server, but I have a very good relationship with my provider - [email protected] - just tell me or him what need to be done and we will do it..
Ok, missing php exif extensions

Language:
You have tried to translate cake.po but so is wrong. example of line 35 and 36
Correct
msgid "Please correct errors below."
msgstr "Maak asb die onderstaande foute reg."


Wrong
msgid "Maak asb die onderstaande foute reg."
msgstr ""


Save Profile
I tried to save profile and no problem. But when I try to upload Avatar I get blank Page. Same problem of Upload Image Problem. Missing EXIF libraries
  1. more than a month ago
  2. Support
  3. # 12
Francois_Pieterse Accepted Answer
Hi there

Thank you very much for the feedback, the EXIF did the trick all working now, just a last question om my registration form is there a way that I can make one of the fields a dropdown with set values?
  1. more than a month ago
  2. Support
  3. # 13
admin Accepted Answer
Admin
Yes, you can use the default value parameter on field options.

______________
Example:
I have these options
1|Web Designer
2|Developer
3|Other

If I want to set Developer in registration as default value, I must add "2" in Defaut Value paramter. (see screenshot)
________________

You can also set dinamically the default value with Url: see docs at https://www.easy-profile.com/docs/27-set-default-value-in-registration-from-url.html
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 14
Francois_Pieterse Accepted Answer
Thank you! All working!!

Just a problem on the translations, I have changed the files, cleared the cache, but still won't display in af-ZA? Any ideas?
  1. more than a month ago
  2. Support
  3. # 15
admin Accepted Answer
Admin
at file /plugins/jsn/socialnetwork/app/locale/af_ZA/LC_MESSAGES/default.po at line 92 and 93
You have write this
msgid "Webjoernaal"
msgstr ""

Instead this:
msgid "Blogs"
msgstr "Webjoernaal"

I have correct these lines and see the screenshot.

I changed this by accessing via FTP to your site. If you no longer that I access, please tell me or change the password.
We use the credentials only to support.
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 16
Francois_Pieterse Accepted Answer
Hi there

What am I doing wrong? Am i editing the wrong file? I changed some of them but it does not show up in the frontend when I do the translations?

PS...Your account is active...
  1. more than a month ago
  2. Support
  3. # 17
Francois_Pieterse Accepted Answer
This is the file I am editing? Is that correct --> /public_html/plugins/jsn/socialnetwork/app/Locale/af_ZA/LC_MESSAGES/ default.po and cake.po ?
  1. more than a month ago
  2. Support
  3. # 18
admin Accepted Answer
Admin
The files are correct,
but you replace the msgid, this is the index of string.
You must add translations only on msgstr

In previous posts I wrote example of your errors:

You have write this
msgid "Webjoernaal"
msgstr ""

Instead this:
msgid "Blogs"
msgstr "Webjoernaal"
  1. more than a month ago
  2. Support
  3. # 19
Francois_Pieterse Accepted Answer
But that is exactly what I have done---see attached file?
  1. more than a month ago
  2. Support
  3. # 20
Francois_Pieterse Accepted Answer
But that is exactly what I have done---see attached file?

Even when I change the "Webjoernaal" on it does not show up and I did clear the cache?

Thanks
  1. more than a month ago
  2. Support
  3. # 21
admin Accepted Answer
Admin
seems correct, have you tried to clear the cache (read at the and of this page https://www.easy-profile.com/docs/92-make-your-language.html)?
  1. more than a month ago
  2. Support
  3. # 22
Francois_Pieterse Accepted Answer
Jip cleared the cache and expired cache still it persists
  1. more than a month ago
  2. Support
  3. # 23
Francois_Pieterse Accepted Answer
Used another browser as well same? FireFox, Chrome, IE ? It does not show my change Webjoernaal is now Webjoernale
  1. more than a month ago
  2. Support
  3. # 24
Francois_Pieterse Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 25
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