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Resolved cannot get to the social network admin settings page

  1. dr.sus
    dr.sus
  2. Bug Report
  3. Friday, January 15 2016, 07:34 AM
Hi

this has been ailing my installation ever since, and I know that site php version is related to the issue, though some other variables apply. Everything worked fine on my test and production site with a certain php version, but anything above that php version gave me "Changes have been saved" if I clicked on 'system settings' from the 'Admin dashboard'. Now, for some reason, I'm getting it on my production site, but the test site (different host) is fine, with the same php version. I cannot provide access to the production site. Is there anything you could still advise in this regard?

thanks.
Responses (9)
admin
admin Accepted Answer
Admin
Hi,
can you provide me your site link? and PHP informations?

Have you these PHP extensions on your site: GD PHP Library, EXIF Support, Curl PHP Library, PDO Mysql Library? you can check this from Joomla Administration->System->System Information->PHP Information (see example screenshots).

which PHP version you have?
Attachments (2)
Schermata 2016-01-15 alle 08.52.07.png Schermata 2016-01-15 alle 08.52.07.png
Schermata 2016-01-15 alle 08.52.15.png Schermata 2016-01-15 alle 08.52.15.png
  1. more than a month ago
  2. Bug Report
  3. # 1
dr.sus
dr.sus Accepted Answer
The production site is not made public yet, sorry. Provided some info in the details though.
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
just to be clear:
You can't access to Admin Panel or you can't save changes?

All other parts works (and upload images)?
  1. more than a month ago
  2. Bug Report
  3. # 3
dr.sus
dr.sus Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
When you access into Admin panel you see some Javascript error (check with chrome console)?
  1. more than a month ago
  2. Bug Report
  3. # 5
dr.sus
dr.sus Accepted Answer
nope, nothing.
  1. more than a month ago
  2. Bug Report
  3. # 6
admin
admin Accepted Answer
Admin
if you go directly on setting page? works? link is http://your-domain/social-menu-item-alias/admin/settings
  1. more than a month ago
  2. Bug Report
  3. # 7
dr.sus
dr.sus Accepted Answer
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 8
admin
admin Accepted Answer
Admin
Sorry we not have any other ideas, without access we can't help you :(
  1. more than a month ago
  2. Bug Report
  3. # 9
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