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Add a reply View Replies (11)

Resolved cannot save custom user fields

  1. kevinchan
    kevinchan
  2. General
  3. Friday, April 26 2019, 06:43 AM
I have tried free version but it seems cannot save custom user fields. please advise whether it only works for paid version? thank a lot.
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
try to check the order of system plugins from Extensions->Plugins, plugin "Easy Profile - System plugin" must be trigger before plugin "System - Fields"
  1. more than a month ago
  2. General
  3. # Permalink
Responses (11)
admin
admin Accepted Answer
Admin
Hi,
free version should update fields, I think that probably there is some conflict in your Joomla installation with some other component. Have you tried Easy Profile free in a clean Joomla installation?
  1. more than a month ago
  2. General
  3. # 1
kevinchan
kevinchan Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 2
kevinchan
kevinchan Accepted Answer
which is a clean Joomla installation, please help
  1. more than a month ago
  2. General
  3. # 3
kevinchan
kevinchan Accepted Answer
even i add a simple text field, no error but it still cannot be saved the record
  1. more than a month ago
  2. General
  3. # 4
kevinchan
kevinchan Accepted Answer
Please noted that I have added the fields from original user, but not from easy profile.
  1. more than a month ago
  2. General
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
the problem on Joomla fields happen also without Easy Profile?
  1. more than a month ago
  2. General
  3. # 6
kevinchan
kevinchan Accepted Answer
Hi,
the problem on Joomla fields happen also without Easy Profile?


after disable the Easy Profile, the problem resume normal.
  1. more than a month ago
  2. General
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
sorry but I does not understand well :(
" the problem resume normal." mean that problem persist or the problem is solved?
  1. more than a month ago
  2. General
  3. # 8
kevinchan
kevinchan Accepted Answer
Content Protected
  1. more than a month ago
  2. General
  3. # 9
kevinchan
kevinchan Accepted Answer
Hi,
try to check the order of system plugins from Extensions->Plugins, plugin "Easy Profile - System plugin" must be trigger before plugin "System - Fields"


thank! it solved, this is very important setting need to documented.
  1. more than a month ago
  2. General
  3. # 10
admin
admin Accepted Answer
Admin
Hi,
it solved, this is very important setting need to documented.
The installation script should move the "Easy Profile - System plugin" before "System - Fields" automatically. But probably some plugin or Joomla update have changed it.
  1. more than a month ago
  2. General
  3. # 11
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