Support

  1. MyforexOffice
  2. Support
  3. Monday, February 08 2016, 06:07 PM
Hi,
In my website captcha is not showing:
http://myforexoffice.com/profile/register

Also i want the avator be like your website:
http://uploads.im/YvOJx.jpg

How can i make it?

Thanks
Accepted Answer
admin Accepted Answer
Admin
Hi,
found these problems

Multiples JQuery Framework and javascript errors (PARTIALLY SOLVED)
In your site there are multiple instance of jQuery Library.
When you load many instance of this library your site load ~120Kb weighs more and create possible conflict for each instance.
From Joomla 3.x the best way to use the jQuery is load this with the Joomla Built in library to avoid conflicts.

Component/Modules that load unnecessary JQuery Framework
1) mod_jp_floatingsocialcontact_sidebar load the second library. I have disabled to load jQuery from Module options (SOLVED)
2) Template load own JQuery Framework[/b] in a bad way, Joomla 3.x have API for this. You need to contact Your template provider to fix this ASAP otherwise all javascript functions will not work well. (NOT SOLVED, this is very very important)

Why the module/templates load this library? Because many module/templates have a compatibility with J2.5. This old Joomla version don't have jQuery Support

Template javascript problems (NOT SOLVED but this is not important)
In this template there is a javascript error, this not depend from your site but is due by template, for example when I go to demo of this template then I get same error (see screenshot). You should report this issue at your template provider

Layout problems (SOLVED)
This template not load Bootstrap classes, so we have enabled from Easy Profile options the parameter called "Load Bootstrap CSS", we have also added following code at the end of file templates/aaika/css/style.css to fix some minor issue with your template
.login, #easyprofile, div.registration, div.profile-edit{margin-top:30px;}
.login input,#member-registration input,#member-profile input{box-sizing: content-box;}
#profile_tabs li a{padding:10px 10px;}
#easyprofile .list2 li{line-height:normal;}
#easyprofile .list2 li .icon-edit{background:none;padding:0;color:inherit !important;}


K2 User Profile (SOLVED)
Your site load registration/edit profile pages from K2 component (not Joomla). Registration with K2 is very very bad because it load their fields by System Plugin and not with Users Plugin and Joomla JForm API. To solve this I have disabled K2 user profile from Administration->Components->K2->Parameters->Advanced tab->Enable K2 User Profile parameter.
Attachments (1)
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
Hi,
captcha problem Captcha in not managed by Easy Profile, you need to enable normal Joomla captcha on Joomla user component. Easy Profile extends Joomla user profile, so registration and edit profile pages are the same of Joomla (Tabs are generated by javascript and custom fields added with user plugin)

Some other note about your site
- You have a javascript error, so tabs not work correctly
- You have a non-bootstrap registration form (due to template override), so you need to remove overrides by change name of folder /templates/aaika/html/com_users to /templates/aaika/html/com_users.old. Still this form not make sense with semantic value of HTML tags, remove template override solve also this problem ;)

Also i want the avator be like your website:
You need to enable Crop and/or Webcam feature in Avatar field Options, go to Administration->Components->Easy Profile->select "Avatar" field->go to tab "Option Image Field" (see screenshot)
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 1
MyforexOffice Accepted Answer
Hi,
Thank you for your guide.
I changed the "/templates/aaika/html/com_users" to "/templates/aaika/html/com_users.old". But the registration page not changed.
I think may it is cash problem. Do you know how i can solve it?
Thanks
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
can you please post me your site details? you can use the form below the replyin "Site Details" tab, we will check your system.
  1. more than a month ago
  2. Support
  3. # 3
MyforexOffice Accepted Answer
Ok
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Can you please enable backend access? we will check your captcha setting
  1. more than a month ago
  2. Support
  3. # 5
MyforexOffice Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
admin Accepted Answer
Admin
Hi,
I can't access in your backend (/administrator) to check:
- Cache configuration
- Captcha configuration

see screenshot
Attachments (1)
  1. more than a month ago
  2. Support
  3. # 7
MyforexOffice Accepted Answer
Sorry. It was my mistake. I corrected.
Thanks
  1. more than a month ago
  2. Support
  3. # 8
admin Accepted Answer
Admin
Sorry I forgot captcha problem :D

I have enabled captcha from Administration->Users->Options->Captcha
  1. more than a month ago
  2. Support
  3. # 9
MyforexOffice Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 10
admin Accepted Answer
Admin
Hi,
Search problem
we use Ajax to load results to improve UI, but with javascript errors these function not works

Count Members
this counter is not precise because count active sessions. it is built with same concept of Joomla "who's online" module to keep consistency. You can try Joomla built-in "who's online" module to see same result.
I know this is not nice but this is a Joomla issue.
  1. more than a month ago
  2. Support
  3. # 11
MyforexOffice Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 12
admin Accepted Answer
Admin
Hi,
yes but we need to change some code in your template source code, it' ok for you? if yes so please make a backup of folder /templates/aaika :)
  1. more than a month ago
  2. Support
  3. # 13
MyforexOffice Accepted Answer
Hi,
Thank you. I downloaded the template for backup.
Please after solve problem, tell me how you solve it.
Thanks
  1. more than a month ago
  2. Support
  3. # 14
admin Accepted Answer
Admin
Hi,
problem solved.

what have I done?
1) backup of file /templates/aaika/presets/header-9.php into file /templates/aaika/presets/header-9.php.bak
2) in file /templates/aaika/presets/header-9.php I have removed all unused javascript code
- Comment code from line 1298 to line 1592
- Added jquery and bootstrap JS via Joomla API, so at line 16 I have added this code:
JHtml::_('bootstrap.framework');
This code is the best way (and the only to avoid conflicts) to load JQuery and Boostrap Javascript Frameworks
  1. more than a month ago
  2. Support
  3. # 15
admin Accepted Answer
Admin
  1. more than a month ago
  2. Support
  3. # 16
MyforexOffice Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 17
admin Accepted Answer
Admin
Ops this forum make some changes in links (transform link in lowercase text)
References
  1. https://docs.joomla.org/J3.x:Javascript_Frameworks
  1. more than a month ago
  2. Support
  3. # 18
MyforexOffice Accepted Answer
Hi dear support,
After comment code from line 1298 to line 1592 in header-9.php. The Main menu sticky is not working. I tried to copy the code in <!-- sticky menu --> some where out of comment but not success. Is that possible make sticky menu working?
Thanks
  1. more than a month ago
  2. Support
  3. # 19
admin Accepted Answer
Admin
Hi,
solved on your site.

- Uncomment line 1348
- Replace in file /templates/aaika/js/mainmenu/sticky-main.js all occurrence of "$" with "jQuery" (original file backup in /templates/aaika/js/mainmenu/sticky-main.js)

NOTE: keep in mind that who develop this plugin not know Joomla and Javascript, this is clear:
- Many instances of jquery framework
- jquery libraries loaded by static declaration instead using Joomla APIs
- use all javascript without no conflict mode
- 500Kb of unused code

we recommend you to not use anymore this template in future. no quality.
  1. more than a month ago
  2. Support
  3. # 20
MyforexOffice Accepted Answer
Hi Support,
In Edit profile, when user want change his avatar in his profile, it say "please enter another email address" and avatar not save.
However user registered already and his email is confirmed.
I attached an screenshot from problem.
  1. more than a month ago
  2. Support
  3. # 21
admin Accepted Answer
Admin
Hi,
sorry for late reply, it's a weekend for us :D

try to read this reply https://www.easy-profile.com/support/404-when-user-updates-his-profile.html#reply-8835
  1. more than a month ago
  2. Support
  3. # 22
admin Accepted Answer
Admin
ops now come back. Only one time I seen this problem.
  1. more than a month ago
  2. Support
  3. # 23
MyforexOffice Accepted Answer
Hi,
Thank you. Your guides always working good.
Now i can edit and change avatar. But in my profile in social network nothing show after i change avatar.
Please see the attachment.
Thanks
  1. more than a month ago
  2. Support
  3. # 24
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 25
MyforexOffice Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 26
admin Accepted Answer
Admin
Hi,
you have moved some core fields (firstname, lastname, second name,) into a not published field group. These fields are required otherwise Easy Profile not save any data (avatar or mobile number for example).

You can disable lastname field in Easy Profile options by set to "Only Name" the parameter called "Name Style". Firstname is required, because Joomla require a name
  1. more than a month ago
  2. Support
  3. # 27
MyforexOffice Accepted Answer
Hi again,
I would like to know how i can add some custom Tabs to user profiles in social network.
I want write some articles in them.
For example see the attached image:
Thanks
References
  1. http://myforexoffice.com/profile/my-profile
  1. more than a month ago
  2. Support
  3. # 28
admin Accepted Answer
Admin
You need to override template output by adding your custom code to do this.
- Goto Social Network Admin Panel (frontend )-> Themes Manager -> Choose "Social Network" theme
- On left bar choose File to override, in your case is "Elements->ajax->profile_detail.ctp"
- Click on "Copy" button and copy into "Blue theme". with this step this file will be overridden and you not lose changes with updates.
- Goto Admin Panel->Themes Manager->Choose "Blue theme"
- On left bar choose File overridden and make your changes

To do this you need HTML, Basic PHP and Javascript knowledges.
  1. more than a month ago
  2. Support
  3. # 29
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