Support

  1. djay
  2. General
  3. Tuesday, March 25 2014, 01:28 PM
Hi,
Admin

first of all thanks for your quick replies.

I was following below link-

https://www.easy-profile.com/support/how-to-allow-users-to-select-groups.html

I am asking, Is it possible to change the user group based on User selection through Radio or Check box.

Means--- if user selects first option he is added to first group and sometime later if he selects 2nd option he is deleted from 1st group and added to 2nd group


thanks
djay
admin Accepted Answer
Admin
  1. more than a month ago
  2. General
  3. # 1
marshala Accepted Answer
Thank you - I had thought of this but I have 16 regions and can only add 10 conditions. Is there any way to extend this?
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
no, but you can choose the value of option to meet conditions.

for example see these options:
CA_costarica|Costa Rica
CA_guatemala|Guatemala
CA_honduras|Honduras
CA_mexico|Mexico
CA_nicaragua|Nicaragua
EU|Italy
EU|France
...

and put in conditions:
if contain custom value "CA_" put into Central America UserGroup
if contain custom value "EU_" put into Europe UserGroup
...
  1. more than a month ago
  2. General
  3. # 3
marshala Accepted Answer
Hi - I want to do something similar - add users to a group based on selectlist but I need to do it based on multiple values. So for example if the country field is Costa Rica or Guatemala or Honduras,or Mexico or Nicaragua add to Central America UserGroup, if Armenia or Azerbaijanm or Georgia, or Kyrgyzstan add to Asia group. Can I add multiple values in the custom value field?
  1. more than a month ago
  2. General
  3. # 4
admin Accepted Answer
Admin
Hi,

Target Field
you can choose which fields are to hide/show when condition is meet.

Target Action
here you can choose which action do on Target Field when condition is meet.

If your condition not require to hide/show some fields you can leave empty Target Field.

You guys are doing an excellent job in support, but wouldn't it be easier if you sometime sit and write a complete documentation.. or -even better- make some video tutorials.
Yes you have right, Easy Profile have 10 month of life, so it is young and we before write a documentation want to add feature and remove bugs. In the coming months we will write a lot of documentation ;)
  1. more than a month ago
  2. General
  3. # 5
trantelo Accepted Answer
It worked, thanks.
I set to Custom and completely removed the "Target field" like in the photo.
But i wish to understand the logic of these fields: are both "Target field" and "Target action" for the visibility rules only?

P.S. You guys are doing an excellent job in support, but wouldn't it be easier if you sometime sit and write a complete documentation.. or -even better- make some video tutorials.
  1. more than a month ago
  2. General
  3. # 6
admin Accepted Answer
Admin
Hi,
try to set in "Field to compare" parameter "Custom Value" in condition.

Now you have set this:
if this field is equal to "Business type" field show "Business type" field and add to group "Wholesale"
instead
if this field is equal to Custom Value ("wholesale";) show "Business type" field and add to group "Wholesale"
  1. more than a month ago
  2. General
  3. # 7
trantelo Accepted Answer
Hello,
I tried to assign users directly in user groups, according to a field of their choice during registration. I used conditions like the attached photo. e.g. Business type: Wholesale, Retail, Web shop etc.
It partially worked, and now the new user is automatically added to the new group. But now, when the user wants to change his user group in the front-end (e.g. from Retailer to Wholesaler), the system does not save the changes.
  1. more than a month ago
  2. General
  3. # 8
MrSolvens Accepted Answer
Hi again. This works like a charm now. I understand the syntax as well.

Thank you for great support.
  1. more than a month ago
  2. General
  3. # 9
MrSolvens Accepted Answer
Ah. Ok I will try as soon as I get a chance. I will revert on result.

Thanks a lot.
  1. more than a month ago
  2. General
  3. # 10
admin Accepted Answer
Admin
Ok,
I have checked your configuration the problem is into conditions:


You have set something like this:
example for condition 1:
if equal to "Medlem" field value add to "Medlem"
....


You must set something like this:
Condition 1
if equal to custom value 0 add to usergroup "Medlem"
Condition 2
if equal to custom value 1 add to usergroup "Hyresgäst"
Condition 3
if equal to custom value 2 add to usergroup "Andrahandsboende"
Condition 4
if not equal to custom value (leave empty custom value) show field "boendeform"



Still the condition have two ways so if you set in 3 condition to show "boendeform" field Easy Profile do something like this:
condition 1 true show field
condition 2 false hide field
condition 3 false hide field

So the field "boendeform" is shown only if condition 3 is true.
  1. more than a month ago
  2. General
  3. # 11
MrSolvens Accepted Answer
Forgot to mention that this applies to first registration.. my bad.
  1. more than a month ago
  2. General
  3. # 12
MrSolvens Accepted Answer
Check Site details please.
  1. more than a month ago
  2. General
  3. # 13
admin Accepted Answer
Admin
Hi,
please post me your site details, you can use the form below the reply in "site details" tab.

We will check your configuration.
  1. more than a month ago
  2. General
  3. # 14
MrSolvens Accepted Answer
Hi. I have a similar problem.
I am using a select dropdown with options Member | Tenant.
Once selected they should be applied to correct user group which I created.

Problem/Confusion is: When I look in Assigned User Group I only see the user as registred. When I look in the "default" tab I can see it is correct but this does not make any sense to me. What am I doing wrong.
I am using the latest and greatest version of Basic Easy Profile.



Thank you.
  1. more than a month ago
  2. General
  3. # 15
djay Accepted Answer
Thanks

hats off for Easy-Profile, It is really easy

thanks for explaining me, now I can do much more jobs with less support

Djay
  1. more than a month ago
  2. General
  3. # 16
admin Accepted Answer
Admin
Remove from target field "Gender".

in "target field" you have to enter the fields that will be applied the "Target Action".

You have set this:
Condition 1: if Gender equal to custom value ("female";) show gender else hide gender
Condition 2: if Gender equal to custom value ("male";) show gender else hide gender

Now if gender=female
condition 1 show Gender but condition 2 hide gender
Now if gender=male
condition 1 hide Gender but condition 2 show gender
  1. more than a month ago
  2. General
  3. # 17
djay Accepted Answer
Hi

can't understand the logic of conditions-
I have used 2 condition, please see the attachment

but gender field is not visible at frontend

also I can't understand how to remove user from the group, since there is 'Add to Usergroup' but no 'Remove from Usergroup'
how the removal works

and in all the conditions i want the gender field to be visible

Thanks
  1. more than a month ago
  2. General
  3. # 18
admin Accepted Answer
Admin
Ok,
i found the problem,
in "Field to compare" you must set "Custom value".

The condition: if Gender equal to custom value (female) then ....

You have set in Field to compare Gender.
  1. more than a month ago
  2. General
  3. # 19
djay Accepted Answer
hi

I have tried but unsuccessful.
I am new to easy-profle

Can you plz check

there are 2 groups 'Male' & 'Female'

with radio button 'Gender'
please check the condition --where I am going wrong


thanks
djay
  1. more than a month ago
  2. General
  3. # 20
admin Accepted Answer
Admin
Yes,
With conditions, go to select/radio field and choose condition options.

The conditions have to way: if respected add to groups else remove from groups.
  1. more than a month ago
  2. General
  3. # 21
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