Support

    You are here:  
  1. Home
  2. Support
  3. How to use Integration JReviews
Toggle Submenu
  1. Forums
  2. Recent
  3. Categories
  4. Tags
  5. Users
  6. Badges
Support is currently Offline
Support Offline
It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 7:23 am
Add a reply View Replies (4)

Resolved Confirmation mail not comming in

  1. marver
    marver
  2. General
  3. Wednesday, July 25 2018, 10:04 AM
Hello,

When user registers thrue Easy Profile. The mail that is send to the site admin isn't comming in any more. What could be the issue?

Thank you,
Martijn.
References
  1. http://www.pro-site.nl
Responses (4)
admin
admin Accepted Answer
Admin
Hi,
this email is managed by Joomla (not Easy Profile).

Try to check if it is enabled:
- Go to Users->Manage->Options
- Check if "Send Mail to Administrators" option is enabled

Try to check if email works:
- Go to System->Global Configuration
- Go to "Server" tab
- Click to button "Send Test Mail"
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Also check in SPAM folder, maybe it already is enabled and works.
  1. more than a month ago
  2. General
  3. # 2
marver
marver Accepted Answer
Pro
Did al this and test-mail comes in fine. But from Easy Profile nothing. Als not in SPAM.

Do you have any other suggestion?

Thank you
  1. more than a month ago
  2. General
  3. # 3
admin
admin Accepted Answer
Admin
Do you create user from frontend?

Do you have any other suggestion?

Try to check that your user is enabled for reception of these mail from Users->>Manage->Choose your account->Account Details tab->Receive System Emails

But from Easy Profile nothing
Easy Profile extends Joomla user management (not replace), so the registration form is the same of Joomla with many improvements (Javascript and User plugins). So with or without Easy Profile then you will have same behavior about email.
  1. more than a month ago
  2. General
  3. # 4
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline
Ask a Question
Official support hours:
Monday To Friday except Saturday and Sunday
From 09:30 To 17:00

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.

We use a few cookies

Our site uses non fat, delicious cookies which help us improve your user experience. You can read more about it in our Legal page.