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Add a reply View Replies (4)

Resolved Confirmation mail not comming in

  1. marver
    marver
  2. General
  3. Wednesday, July 25 2018, 10:04 AM
Hello,

When user registers thrue Easy Profile. The mail that is send to the site admin isn't comming in any more. What could be the issue?

Thank you,
Martijn.
References
  1. http://www.pro-site.nl
Responses (4)
admin
admin Accepted Answer
Admin
Hi,
this email is managed by Joomla (not Easy Profile).

Try to check if it is enabled:
- Go to Users->Manage->Options
- Check if "Send Mail to Administrators" option is enabled

Try to check if email works:
- Go to System->Global Configuration
- Go to "Server" tab
- Click to button "Send Test Mail"
  1. more than a month ago
  2. General
  3. # 1
admin
admin Accepted Answer
Admin
Also check in SPAM folder, maybe it already is enabled and works.
  1. more than a month ago
  2. General
  3. # 2
marver
marver Accepted Answer
Pro
Did al this and test-mail comes in fine. But from Easy Profile nothing. Als not in SPAM.

Do you have any other suggestion?

Thank you
  1. more than a month ago
  2. General
  3. # 3
admin
admin Accepted Answer
Admin
Do you create user from frontend?

Do you have any other suggestion?

Try to check that your user is enabled for reception of these mail from Users->>Manage->Choose your account->Account Details tab->Receive System Emails

But from Easy Profile nothing
Easy Profile extends Joomla user management (not replace), so the registration form is the same of Joomla with many improvements (Javascript and User plugins). So with or without Easy Profile then you will have same behavior about email.
  1. more than a month ago
  2. General
  3. # 4
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