Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 1:25 pm

Add a reply View Replies (0)

Resolved Could not instantiate mail function

kennethefford
General
Thursday, May 08 2014, 02:46 AM

Hi,

I do not think this is an Easy Profile problem, but thought I would ask you just in case. The emails triggered by the Skeleton plugin have stopped today on my website. When they should be triggered I get the error "Could not instantiate mail function".

From your experience, any idea what might cause this? I know it could be that the PHP mail is no longer running on the server. My hosting provider is investigating, but it is strange, it came out of nowhere.

Ken

Accepted Answer

kennethefford Accepted Answer

Pro

Hey, don't worry about this. I switched my Joomla global configuration over to use SMTP instead of the PHP mailer and the problem went away. The problem was not isolated to the triggers from skeleton. All site emails stopped.

The problem is clearly with the server my site is hosted on, and this is probably the same issue I asked about weeks back when emails were strangely not being triggered. The bottom line is this is NOT an EasyProfile issue, more of a bad hosting provider issue!!

Thanks.

Ken

more than a month ago
General
# Permalink

Responses (0)

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.