Support

  1. bickster
  2. Support
  3. Monday, September 20 2021, 11:14 PM
I've used your CSV import Plugin feature and successfully imported all requested fields.

However, I can't login with the imported user login details specified in the csv.

The accounts are checked as Enabled and Activated.

Is there another step to activate imported users?

What could be the issue?

Thanks,

Bic
Attachments (1)
admin Accepted Answer
Admin
Hi,
have you imported the column called "password_clear"? The column "password" is used for the hash.
  1. more than a month ago
  2. Support
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.