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Resolved Custom Field - Editor Not Displayed

netinsco
Support
Monday, October 26 2015, 04:26 PM

Hi,

We are using the pro version and want to offer a text area with an editor to our users when they complete certain sections of their profile. We built a custom textarea field with "editor" chosen as type in the "Options Text Area" tab. But as you can see by the attached fields the editor is not displayed.

We use JCE editor ad our default. We have tried to change the editor in the global config to tinyMCE but it did not make a difference.

How do we create a custom field that is a editor?

Thank you

Responses (4)

admin Accepted Answer

Admin

Hi,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab.

I thinks some permission problem of your editor.

more than a month ago
Support
# 1

netinsco Accepted Answer

Pro

Thank you for mentioning permissions. It was the clue that triggered us to dig deeper into the problem. Sure enough, it was a JCE component permission issue. Thanks again.

more than a month ago
Support
# 2

trentin-bergeron Accepted Answer

Basic

Content Protected

more than a month ago
Support
# 3

admin Accepted Answer

Admin

Hi,
probably you have a permission issue from JCE, normally JCE editor is not allowed for "Guest" (in registration form user is a Guest) or "Registered" users.

To check this we need your site details. you can use the form below the reply in "Site Details" tab.

more than a month ago
Support
# 4

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