Support

  1. thtrede
  2. Support
  3. Wednesday, May 03 2017, 03:09 PM
We have problems with the user profile display in front-end in one language. While the list of users is displayed correctly, the individual profiles only show a blank page when navigating in the German version of our website. In the English version all is correct and works find.

The menus are setup exactly the same way in EN and DE.

First two links below are English version working fine. the last two links are the German version in which only the list works fine.

Can provide login details with admin rights by mail on request ([email protected])
References
  1. http://www.applicatio.com/index.php/team-en
  2. http://www.applicatio.com/index.php/component/jsn/g.trede.html?Itemid=
  3. http://www.applicatio.com/index.php/de/team-de
  4. http://www.applicatio.com/index.php/de/component/jsn/g.trede.html?Itemid=
admin Accepted Answer
Admin
Hi,
try to create 2 menu items of type Easy Profile->User Profile for both languages.

so links will be something like:
(en) http://domain.com/index.php/profile/username
(de) http://domain.com/index.php/de/profil/username
instead something like http://domain.com/index.php/component/jsn/username?Itemid=
  1. more than a month ago
  2. Support
  3. # 1
thtrede Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
EN - it's ok, if you try to go into profile page then you need to make a login first
DE - mmmh, there is something of strange, I need your site details to check this:
Can provide login details with admin rights by mail on request (xxxxx)
You can use the form below the reply in "Site Details" tab (it is private).
  1. more than a month ago
  2. Support
  3. # 3
thtrede Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
admin Accepted Answer
Admin
Hi,
the problem is due to "Easy Frontend SEO" component, if I disable plugin "System - Easy Frontend SEO" from Extensions->Plugins the system works.

I'm sorry but we are not experience with this component and it change the routing of Joomla, so we recommend to contact their support to solve this issue.
  1. more than a month ago
  2. Support
  3. # 5
thtrede Accepted Answer
Basic
THX... I also deactivated it and put the new "Test Menus" in a hidden menu... now all fine

PROBLEM SOLVED (deleted your account now as well)

Great Service!!!!
  1. more than a month ago
  2. Support
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.