Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 7:57 am

Add a reply View Replies (3)

Resolved Download Button or Uploaded Files

galbur
Support
Friday, August 27 2021, 12:14 PM

Hi

I added some "filetype" fields to a Profile.
I can see a "Label for Downloadbutton" but i can't see the Posssiblity to download the files. All visibilty is set to public.

Thank you
best regards
Christoph

Accepted Answer

admin Accepted Answer

Admin

Hi,
thanks for your availability.

This happen because the files are not stored due to a problem in a Upload Path, the Upload Path parameter for each filetype field require the path to end with a slash, so like "path/subpath/"

Now I have edited your configuration for the filetype fields and it works

more than a month ago
Support
# Permalink

Responses (3)

admin Accepted Answer

Admin

Hi,
can you please post me your site details to check this? if yes then you can use the form below the reply. NOTE: we need only a frontend account and the site link

more than a month ago
Support
# 1

galbur Accepted Answer

Hi
Thanks for helping me ...

Regards
Christoph

more than a month ago
Support
# 2

galbur Accepted Answer

Hi

Thank you!
It seems to work now.

Best regards
Christoph

more than a month ago
Support
# 3

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.