Support

  1. krnsgrffn
  2. Support
  3. Friday, August 20 2021, 10:40 PM
HI-

I use a link with a form field variable as a parameter to call a form. The link works fine and so does the form if the username or email is unique. However, if it is a duplicate and it throws an error, the redirect causes the parameter to disappear and if I click on the link to the form to correct the url, the parameter is ignored. The only way I can get out of the situation is to start a new session. Is there a fix to this?

Thanks.
admin Accepted Answer
Admin
Hi,
we are investigating about this. I will send you an update soon :)
  1. more than a month ago
  2. Support
  3. # 1
krnsgrffn Accepted Answer
Pro
Thanks.
  1. more than a month ago
  2. Support
  3. # 2
krnsgrffn Accepted Answer
Pro
Hi-

The problem of the url missing the parameter with the redirect when an error is thrown for a duplicate username or email is still a problem and I haven't heard from you about a fix. I am running out of time to get this done. Any news?

Thanks.
  1. more than a month ago
  2. Support
  3. # 3
admin Accepted Answer
Admin
Hi,
unfortunately we cannot replicate this issue, can you please post me your site details? we need only a site link to check registration form.
  1. more than a month ago
  2. Support
  3. # 4
krnsgrffn Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
admin Accepted Answer
Admin
Hi,
in your case this happen because the field is in readonly mode, I recommend you to set the field to be in readonly mode only in edit profile page and hide it in registration page with a simple CSS code like this:
#member-registration .user_type-group {display:none !important}
You can add this code in your template, normally all templates allow you to add a custom CSS code from backend (Extensions->Templates->Style) or in a custom.css file
  1. more than a month ago
  2. Support
  3. # 6
krnsgrffn Accepted Answer
Pro
Perfect. Thank you.
  1. more than a month ago
  2. Support
  3. # 7
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