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Resolved Edit Profile Says Items not filled in but I'm sure they are and profile won't save?

PhoenixUK
Support
Sunday, August 21 2016, 02:10 AM

As the title really, it's best if you login with the credentials given in the site details section. It will default you to the edit profile section and says that I haven't filled in something but I'm 100% sure that I have for the tabs / fields I have selected to show on edit profiles.

Let me know what you can find please, i've lost nearly 24 hours to this issue and no doubt it's my fault but I just cannot seem to find this fault that I may have created while tweaking and improving my easy profile groups and fields.

Regards,

Responses (3)

admin Accepted Answer

Admin

Hi,
problem is into these fields:
- First Name (Guest Blogger)
- First Name (Affiliate Member)
"Guest Blogger" and "Affiliate member" fieldgroups are available for Blog Contributors and for Affiliate Members but fields are available for public.

This is a bug? yes, the fields not inherit "available for" parameter from parent fieldgroup.

Solution: set also "available for" parameter for these fields like parent fieldgroup. We will solve this problem in next release.

more than a month ago
Support
# 1

admin Accepted Answer

Admin

This is a bug? yes, the fields not inherit "available for" parameter from parent fieldgroup.

A more precision, this happen only when system check that all required fields are empty.

more than a month ago
Support
# 2

PhoenixUK Accepted Answer

Pro

Hi,
problem is into these fields:
- First Name (Guest Blogger)
- First Name (Affiliate Member)
"Guest Blogger" and "Affiliate member" fieldgroups are available for Blog Contributors and for Affiliate Members but fields are available for public.

This is a bug? yes, the fields not inherit "available for" parameter from parent fieldgroup.

Solution: set also "available for" parameter for these fields like parent fieldgroup. We will solve this problem in next release.

Hi,

Thanks for the speedy reply with it being a weekend, much appreciated. Indeed you're correct and now I understand and should have spotted that myself really but thank you so much for pointing me to the resolution.

I have those two new groups and their sub fields in readiness for my other live thread on here, where I need to create two new additional registration forms, using Easy Profile fields but as I couldn't save the edit profile due to the above issues, I couldn't carry on setting up these two new registration forms.

Thank you for the guidance, it's really helped.

more than a month ago
Support
# 3

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