Support

  1. webmuse
  2. Support
  3. Monday, May 22 2017, 05:03 PM
Good day,

Please could you assist urgently. This issue is very strange.

When I log in to the front-end as a user and go to edit the profile it is showing the wrong user info in the fields. I dont know if this is a Joomla 3.7 issue but cant find any information online that any one else has this same problem.

Please see the screenshots. You will see on the first one when you see the profile the name and last name are correct but when you go to edit profile it shows the wrong name and last name

Many thanks,
Janey
Attachments (2)
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
webmuse Accepted Answer
Pro
Thanks - please see the details as requested
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
HI,
I have just tried and seems to works, try to Restart Browser and Clean Browser Cache
  1. more than a month ago
  2. Support
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Online

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.