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Resolved Editing Users

  1. Megan_Dyer
    Megan_Dyer
  2. Bug Report
  3. Thursday, July 16 2015, 11:13 AM
Hello,
When we go to look at the users in the back end and go in to edit them I get this error message: Fatal error: Allowed memory size of 25165824 bytes exhausted (tried to allocate 1024 bytes) in /home/sites/http://powysparticipation.co.uk/public_html/libraries/framework/Joomla/Registry/Format/Json.php on line 58
Any ideas on how to fix it?
Thanks,
Megs
Responses (9)
admin
admin Accepted Answer
Admin
Hi,
you need to increase "memory_limit" in your php.ini.

Now you have set 25M, default is 128 and recommended for production environment is 256M.
  1. more than a month ago
  2. Bug Report
  3. # 1
Megan_Dyer
Megan_Dyer Accepted Answer
Pro
Hello,
I've increased the memory limit in my php.ini but it's still not working?
  1. more than a month ago
  2. Bug Report
  3. # 2
admin
admin Accepted Answer
Admin
If error is still "Allowed memory size of 25165824 bytes ...." then your changes have not been applied.
  1. more than a month ago
  2. Bug Report
  3. # 3
Megan_Dyer
Megan_Dyer Accepted Answer
Pro
Yeah it's still the same error. It's saying that it's applied!
  1. more than a month ago
  2. Bug Report
  3. # 4
admin
admin Accepted Answer
Admin
can you please post me your site details? we will check ;)
  1. more than a month ago
  2. Bug Report
  3. # 5
Megan_Dyer
Megan_Dyer Accepted Answer
Pro
Here you go!
Thanks
  1. more than a month ago
  2. Bug Report
  3. # 6
Megan_Dyer
Megan_Dyer Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Bug Report
  3. # 7
admin
admin Accepted Answer
Admin
Hi,
your public_html/php.ini is ignored, You can check the memory_limit from Administration->System Information->PHP information (see screenshot).


To fix this problem we have added this code at line 2 of file /administrator/index.php
ini_set('memory_limit', '256M');
Attachments (1)
Schermata 2015-07-16 alle 12.30.22.png Schermata 2015-07-16 alle 12.30.22.png
  1. more than a month ago
  2. Bug Report
  3. # 8
Megan_Dyer
Megan_Dyer Accepted Answer
Pro
That's awesome!
Thank you so so much!
  1. more than a month ago
  2. Bug Report
  3. # 9
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