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Resolved en/component/users/?task=registration.register not working after registration

  1. mancera.alfredo@gmail.com
    [email protected]
  2. Support
  3. Wednesday, September 03 2014, 08:10 AM
After user registration, the form doesn't redirect to the registration page. It remains blank with the url = en/component/users/?task=registration.register

No email is sent to administrator, neither to registrant for email verification.

If I uninstall Easy Profile, the native Joomla registry form works just as expected, sending emails to both administrator and registrant for email confirmation.
  1. registration
Accepted Answer
admin
admin Accepted Answer
Admin
Hi,
sorry for late reply, it was a weekend for us :D

I see your PHP error log, and I found this error:
Allowed memory size of 33554432 bytes exhausted (tried to allocate 254011 bytes) in /home/to/public_html/+http://termoplusonline.com/libraries/joomla/application/web.php on line 771

You have set on your PHP ini to allow 32M of memory, default value is 128M and in production site I recommend you to set this on 256M.
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (8)
admin
admin Accepted Answer
Admin
Can you provide me you site details? you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 1
mancera.alfredo@gmail.com
[email protected] Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Sorry but I have tried to register an account and works
  1. more than a month ago
  2. Support
  3. # 3
mancera.alfredo@gmail.com
[email protected] Accepted Answer
Pro
I see you used a dummy email. So you didn't get the email with token to confirm your account.

Yesterday I reinstalled easy profile in this development environment. I will do the same in my production environment and report back if the problem was resolved.

Thank you for your support.
  1. more than a month ago
  2. Support
  3. # 4
mancera.alfredo@gmail.com
[email protected] Accepted Answer
Pro
I just narrow down the problem. The registration process fails when attaching a photo (avatar). I got a fix from you guys to be able to attach a photo through the registration form. You added the following on /templates/jsn_venture_pro/html/com_users/registration/default.php at line 35: enctype="multipart/form-data"

Now for some reason it's not working anymore. I just validated and the modified line is still there. So it must be something else. But it's definitively happening when attaching a photo in registration form.

Please look at attached screenshoot for more context on the change I'm talking about.
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
maybe I misunderstood :(

Now I have tried to register an account with avatar and I have not found problems :(
Attachments (1)
Schermata 2014-10-30 alle 17.41.30.png Schermata 2014-10-30 alle 17.41.30.png
  1. more than a month ago
  2. Support
  3. # 6
mancera.alfredo@gmail.com
[email protected] Accepted Answer
Pro
It seems the problem is the image size. For larger images I'm getting this error. Is there a way to change the limit in size?
  1. more than a month ago
  2. Support
  3. # 7
mancera.alfredo@gmail.com
[email protected] Accepted Answer
Pro
Yeap, changing memory_limit to 128M in php.ini seems to resolve the problem. I will have an eye on this limit in case I have to increase it to 256M as you suggest.

Thank you for your support.
  1. more than a month ago
  2. Support
  3. # 8
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