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Resolved Error After Update to Easy Profile Pro 2.4.5

  1. Jeansuizo
    Jeansuizo
  2. Support
  3. Saturday, September 02 2017, 04:18 AM
Hi,
After updating, it is impossible to see the EasyProfile Pro Dashboard. Instead of this, comes the message I added
Attachments (1)
after easy profile update.JPG after easy profile update.JPG
Responses (6)
Jeansuizo
Jeansuizo Accepted Answer
for your information: I'd like to "accept it as an answer" in this forum, but become an empty dialog box (see attachment)
  1. more than a month ago
  2. Support
  3. # 1
Jeansuizo
Jeansuizo Accepted Answer
thank you a lot!
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
thanks for your availability and sorry for late reply, it's a weekend for us.

We have fixed this in your site by commenting lines 137 and 138 in file /administrator/components/com_jsn/models/fields.php.

Why this problem?
table #__languages have a strange DB collation, probably it is inherit from a old joomla installation. Normally this is not a big problem but cause some problem with Easy Profile.

These commented rows can cause some problem?
No, language column is present only because we have used a standard Joomla nested table structure, but basically it is not useful. We will remove these lines in next release.
  1. more than a month ago
  2. Support
  3. # 3
Jeansuizo
Jeansuizo Accepted Answer
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
Jeansuizo
Jeansuizo Accepted Answer
OK, done
  1. more than a month ago
  2. Support
  3. # 5
admin
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check this?
  1. more than a month ago
  2. Support
  3. # 6
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