Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offline

It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 4:00 am

Add a reply View Replies (2)

Resolved error on installing 1.3.13

jdrew
Presales Question
Friday, November 27 2015, 07:16 PM

Hello,

When I install 1.3.13 I get the error

Fatal error: Class 'JsnHelper' not found in /home/xxxxxxxxx/public_html/plugins/system/jsn_system/jsn_system.php on line 217

Have to uninstall to get site back.

Thanks for any help!

Responses (2)

jdrew Accepted Answer

Pro

Content Protected

more than a month ago
Presales Question
# 1

admin Accepted Answer

Admin

Hi,
this is a strange error because our API are included in another function, anyway we have added a fix, please re-download and try

more than a month ago
Presales Question
# 2

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.