Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offline

It's past support hour. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Friday 5:27 pm

Add a reply View Replies (1)

Resolved Error when users try to create an account

Bvrettski
General
Friday, July 10 2015, 05:24 AM

I get the following error now when users try to create an account:

{"field":"submit","error":true,"msg":"Field required: First Name"}

Which seems to indicate that the user needs to provide a first name but that field is active in Easy-Profile by default.

http://utaheyemds.org

Responses (1)

admin Accepted Answer

Admin

Hi,
your site load 3 different instances of jQuery Framework, this cause conflict and slows your site. (see screenshot)

- templates/joosa/js/universal/jquery.js (BAD)
- templates/joosa/js/mainmenu/jquery-1.7.1.min.js (BAD)
- media/jui/js/jquery.min.js (CORRECT, this is loaded with Joomla API)

From version 3 of Joomla there are various API to load this framework without conflict. Many components/modules/plugin to keep compatibility with J 2.5 load own instance (this is a bad way on J3.x).

Before check any other issue you need to contact your template provider to solve this problem.

more than a month ago
General
# 1

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.