Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Saturday 11:46 am

Add a reply View Replies (4)

Resolved File Field type not working

mitchels
Support
Saturday, February 13 2016, 08:28 PM

I am having trouble with having uploaded files save. When I go into Edit Profile and choose a file for a custom file field the file name shows then when I submit it says profile updated but no file is ever uploaded and when you go back into profile nothing is there, and nothing uploads to the images/profile directory. I have the same problem with Avatar field.

But if I do the same thing from the Joomla backend User Manager it all works fine, just not from front end Edit Profile. Any ideas?

Responses (4)

admin Accepted Answer

Admin

hi,
can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab.

more than a month ago
Support
# 1

mitchels Accepted Answer

Pro

Ok, site details added, thanks.

more than a month ago
Support
# 2

admin Accepted Answer

Admin

Hi,
your template override Joomla original registration/edit profile template. But in these overrides missing the attribute enctype="multipart/form-data" in form declaration.
So from these forms you can't upload any files (even avatar)
the files are:
- (registration) /templates/jsn_epic_pro/html/com_users/registration/default.php
- (edit profile) /templates/jsn_epic_pro/html/com_users/profile/edit.php

if you want we can fix for you, anyway we recommend you to contact your template provider to fix this.

for more infos about this attribute read here: http://www.w3schools.com/tags/att_form_enctype.asp

more than a month ago
Support
# 3

mitchels Accepted Answer

Pro

Content Protected

more than a month ago
Support
# 4

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Please login to post a reply

You will need to be logged in to be able to post a reply. Login using the form on the right or register an account if you are new here. Register Here »

Forgot Password?

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.