Easy Profile - Joomla Extension

Support

Support is currently Offline

Support Offday

Today is our off day. We are taking some rest and will come back stronger tomorrow. Promise!

Official support hours:

Monday To Friday except Saturday and Sunday
From 09:30 To 17:00
Our current time: Sunday 6:17 pm

Add a reply View Replies (3)

Resolved Forced completing fields

sergio0187
Support
Tuesday, September 29 2015, 09:24 AM

Hi,
When a user logs in that had a profile before I installed EasyProfile, EasyProfile asks user to complete all mandatory fields, which is ok, but 2 things happen:
- If i forget to fill in one field, all fields I have already filled in get empty, I have to start all over
- when saving the form it says my e-mail is already registered while I just try to update my profile with mandatory fields

Responses (3)

admin Accepted Answer

Admin

Hi,

Only the password needs to be filled in again which is a bummer if you are in another tab for completion. Is there a way to have this remembered?

No sorry, this is not possible, password never stored.

And can people also enter a date of birth without the calendar?

No sorry. We plan to make in future option to change from calendar to select fields (day,month,year)

And as last question, is there a way to have all profile information including file uploads to be e-mailed to administrators

Not natively, but you can write a simple plugin to do this, in our forum there are many examples, try to read here https://www.easy-profile.com/support/display-value-of-custom-fields-to-sent-emails.html#reply-8818
You can improve our example to attach file to email, or most simple you can send only document link (user value contain relative link to file)

more than a month ago
Support
# 1

sergio0187 Accepted Answer

Pro

Content Protected

more than a month ago
Support
# 2

admin Accepted Answer

Admin

If i forget to fill in one field, all fields I have already filled in get empty, I have to start all over

This is strange because we use also HTML5 client validation, so when you have not filled all data you should not go ahead. Maybe you have some javascript error. Can you please post me your site link to check this issue?

when saving the form it says my e-mail is already registered while I just try to update my profile with mandatory fields

Set all menu item of type User Manager->Registration Form to guest ACL. For more information read here https://www.easy-profile.com/support/404-when-user-updates-his-profile.html#reply-8835

more than a month ago
Support
# 3

Page :
1

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Sorry, the discussion is currently locked. You will not be able to post a reply at the moment.

Request Support

Ask a Question

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.