Support

  1. fournies
  2. General
  3. Monday, February 12 2018, 09:12 PM
Hi there, im using the basic version of easyprofile, and i have two selectlist, one for regions and another for cities inside that regions, depends of the value of the first one, the options of the second one will be displayed. i try to use the "Fill following parameter to get Options from DB table" option in the select list but, nothing happens in the form, the second selectlist block and dont show any option.

can you help me?
in the photos are my configuration if you can see a problem there.

Thanks!
Attachments (3)
admin Accepted Answer
Admin
Hi,
sorry for late reply, we were investigating.

I can confirm you that this is a bug, we will add a fix in the next release scheduled for today or tomorrow.
  1. more than a month ago
  2. General
  3. # 1
fournies Accepted Answer
Basic
yes, I'm using microsoft edge and also try it in google chrome, both up to date.

Thank you!
  1. more than a month ago
  2. General
  3. # 2
admin Accepted Answer
Admin
Hi,
can you please post me an account access to test it in your site? you can use the form below the reply in "Site Details" tab.
Also can you please tell me which browser do you use?
  1. more than a month ago
  2. General
  3. # 3
fournies Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. General
  3. # 4
fournies Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. General
  3. # 5
admin Accepted Answer
Admin
Hi,
option like "0|XV de Arica y Parinacota" have a value "0", in some server "0" as assumed as null value.

try to change the value of first option. Now if you try to select "I de Tarapaca" you will see that works.
  1. more than a month ago
  2. General
  3. # 6
fournies Accepted Answer
Basic
yes, here we are. Thanks
  1. more than a month ago
  2. General
  3. # 7
admin Accepted Answer
Admin
Hi,
can you please post me your site details to check your configuration? if yes then you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. General
  3. # 8
fournies Accepted Answer
Basic
Content Protected
  1. more than a month ago
  2. General
  3. # 9
admin Accepted Answer
Admin
Hi,
the problem is on the options of first select, now you have:
0|XV de Arica y Parinacota
......

so when I select "XV de Arica y Parinacota" then the second select search value with region = 0 because 0 is the value.

you should set options like these:
XV de Arica y Parinacota|XV de Arica y Parinacota
.....
  1. more than a month ago
  2. General
  3. # 10
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy Profile® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.