Support

  1. Putain
  2. Support
  3. Tuesday, May 31 2016, 11:46 AM
Hi,

When I try to use a multi-selection and that the user doesn't select a value (it's not a required field), the filed appears in the profile (with the mention "No information";) instead of simply not showing.

It the field is NOT a multi-selection one, it works: empty fields don't appear on the profile.

Is there a way to make empty multi-slection fields disappear from the public user profile?

Thanks a lot.

Best regards,

P.
Accepted Answer
admin Accepted Answer
Admin
ok, I think this is a bug of this old version.

We recommend you to update to latest version.

TIP before upgrade
Version 1.3.12 is very old, it was released about 9 months ago (sep 2015), in the meantime we have made many updates. So we recommend to make a backup before update (this step is always recommended).
Still, from version 1.3.x to version 1.4.x we have introduced a feature to skip template override for registration/edit profile pages, read here for more info: http://docs.easy-profile.com/index.php/article/upgrade-140
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
This is strange, can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 1
Putain Accepted Answer
Pro
Hi,

I'm currently developing the site on local...

So, it's not supposed to happen that way, I gather? There's no option, somewhere, that I simply missed?

I just noticed that I have the same issue with checkboxes.

Thanks for helping!

Best regards,

P.
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
So, it's not supposed to happen that way, I gather?
Yes, if you have enabled parameter to hide empty fields on profile (in Easy Profile options) this should not happen (I have just tried).

Which version of Easy Profile?
  1. more than a month ago
  2. Support
  3. # 3
Putain Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
Putain Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
Putain Accepted Answer
Pro
Update: If I manually delete database entries looking like "[]", the empty fields disappear... I don't know why some fields have been filled with that "non information", but there it is.

Problem solved.

Thanks again for your help.

Best regards,

P.
  1. more than a month ago
  2. Support
  3. # 6
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Request Support

Support is currently Offline

Support Availability

Working days: Monday to Friday. The support staff is not available on weekends; in the most of cases tickets will not be answered during that time.

Reply time: Depending on the complexity of your support issue it's usually between a few minutes and 24 hours for paid members and about one week for free members. When we expect longer delays we will notify you.

Guidelines

Before you post: read the documentation and search the forums for an answer to your question.

When you post: include Site Details if you request a support (you can use the form below the reply in Site Details tab).

Auto Solved Question: If after a week the author of the post does not reply to a request by moderator, the question will be marked as resolved.

Language: only English

Search Users

Easy ProfileĀ® is not affiliated with or endorsed by Open Source Matters or the Joomla Project. Joomla is Free Software released under the GNU/GPL License.