Support

  1. Putain
  2. Support
  3. Tuesday, May 31 2016, 11:46 AM
Hi,

When I try to use a multi-selection and that the user doesn't select a value (it's not a required field), the filed appears in the profile (with the mention "No information";) instead of simply not showing.

It the field is NOT a multi-selection one, it works: empty fields don't appear on the profile.

Is there a way to make empty multi-slection fields disappear from the public user profile?

Thanks a lot.

Best regards,

P.
Accepted Answer
admin Accepted Answer
Admin
ok, I think this is a bug of this old version.

We recommend you to update to latest version.

TIP before upgrade
Version 1.3.12 is very old, it was released about 9 months ago (sep 2015), in the meantime we have made many updates. So we recommend to make a backup before update (this step is always recommended).
Still, from version 1.3.x to version 1.4.x we have introduced a feature to skip template override for registration/edit profile pages, read here for more info: http://docs.easy-profile.com/index.php/article/upgrade-140
  1. more than a month ago
  2. Support
  3. # Permalink
admin Accepted Answer
Admin
This is strange, can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab
  1. more than a month ago
  2. Support
  3. # 1
Putain Accepted Answer
Pro
Hi,

I'm currently developing the site on local...

So, it's not supposed to happen that way, I gather? There's no option, somewhere, that I simply missed?

I just noticed that I have the same issue with checkboxes.

Thanks for helping!

Best regards,

P.
  1. more than a month ago
  2. Support
  3. # 2
admin Accepted Answer
Admin
Hi,
So, it's not supposed to happen that way, I gather?
Yes, if you have enabled parameter to hide empty fields on profile (in Easy Profile options) this should not happen (I have just tried).

Which version of Easy Profile?
  1. more than a month ago
  2. Support
  3. # 3
Putain Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 4
Putain Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 5
Putain Accepted Answer
Pro
Update: If I manually delete database entries looking like "[]", the empty fields disappear... I don't know why some fields have been filled with that "non information", but there it is.

Problem solved.

Thanks again for your help.

Best regards,

P.
  1. more than a month ago
  2. Support
  3. # 6
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