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Add a reply View Replies (14)

Resolved Home page has disappeared & images lost when force SSL

  1. bovits
    bovits
  2. Support
  3. Sunday, April 03 2016, 05:12 AM
Hi can u help please
I get forbidden 403 error on my page all other pages seem to work but main pages gives this error
https://www.imfeelingfamous.com/en/

Also when I force SSL all images do not display.
Can you help on this also please.

Thank you
Bovits
Attachments (1)
image.png image.png
Accepted Answer
bovits
bovits Accepted Answer
Pro
Thank you - extra code added , and now images visible.
Many thanks for your assistance in resolving
  1. more than a month ago
  2. Support
  3. # Permalink
Responses (14)
admin
admin Accepted Answer
Admin
Hi,
this does not seem a problem of Easy Profile, have you some custom htaccess or SEF component?
  1. more than a month ago
  2. Support
  3. # 1
bovits
bovits Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 2
admin
admin Accepted Answer
Admin
Hi,
sorry but I not understand well your last reply.

would easy profile create a new folder named "en"
Easy Profile not create any folder, this seems a redirect make by Joomla language system.

Anyway can you please post me your site details details to check your configuration. you can use the form below the reply in "Site Details" tab.
  1. more than a month ago
  2. Support
  3. # 3
bovits
bovits Accepted Answer
Pro
i think i might have got it back working now , well at least home page now showing again but not where i last configured it to
i have found a php file in my root and when i checked it. it was a hack file from someone.

Looks like i got hacked.

with regards the SSL force why would images dissapear when i force ssl. SEF start up are i believe in correct ordering

regards
bovits
  1. more than a month ago
  2. Support
  3. # 4
admin
admin Accepted Answer
Admin
Hi,

En/ redirect
en/ redirect is due to these plugins (see screenshot):
- System - Language Filter
- System - Language Code
In standard Joomla installations these plugin are disabled by default, these are useful for multilanguage sites, but on your site you have only installed English language

Images over SSL
This seems a problem of SSL configuration, for example:
- http://imfeelingfamous.com/images/powered_by.png (WORK)
- https://imfeelingfamous.com/images/powered_by.png (NOT WORK)
In this simple example you will see a simple link to an image, so this behavior is not due to Joomla or some Component/Plugin
You need to contact your hosting provider for more details.
Attachments (1)
Schermata 2016-04-03 alle 15.11.32.png Schermata 2016-04-03 alle 15.11.32.png
  1. more than a month ago
  2. Support
  3. # 5
bovits
bovits Accepted Answer
Pro
Content Protected
  1. more than a month ago
  2. Support
  3. # 6
bovits
bovits Accepted Answer
Pro
hi not sure if this is same or new topic but i cant upload images from mobile devices and screen shows white when try to view images
  1. more than a month ago
  2. Support
  3. # 7
admin
admin Accepted Answer
Admin
Can you please post me your site details to check this? you can use the form below the reply in "Site Details" tab,
  1. more than a month ago
  2. Support
  3. # 8
bovits
bovits Accepted Answer
Pro
Screen shows white when viewing and get parse error when take picture and try to upload to newsfeed
References
  1. https://imfeelingfamous.com/
  1. more than a month ago
  2. Support
  3. # 9
admin
admin Accepted Answer
Admin
Hi,
sorry but I can't login:
backend: I get this message "Unable to connect to LDAP server"
frontend: no messages, the site return login page

Maybe credentials are not valid.
  1. more than a month ago
  2. Support
  3. # 10
bovits
bovits Accepted Answer
Pro
hi sorry try this id
  1. more than a month ago
  2. Support
  3. # 11
admin
admin Accepted Answer
Admin
Hi,
in your PHP you have a memory_limit set to 64M, this is too low and absolutely not recommended for production environment. Try to increase this limit from your PHP configuration (php.ini). If you don't know how to increase this limit then try to contact your hosting provider.

Minimum requirement to work with Social Connect Plugin is 64M of memory limit, but sometime this limit is not sufficient because some resources are allocated to the template, modules and other plugins.
  1. more than a month ago
  2. Support
  3. # 12
bovits
bovits Accepted Answer
Pro
hi Thank-you, i have increased limit and upload now works fine via mobile devices,
I still have the issue with the screen being white when viewing images.on mobile/Tablet devices.

1. When clcik image via mobile or tablet device only get white screen and all items are locked with javascrpt void error
2. When view on desktop .image viewable until click arrow then screen goes white,.topic and goups become locked

hope you can assist
  1. more than a month ago
  2. Support
  3. # 13
admin
admin Accepted Answer
Admin
Hi,
after some investigation we found the problem at line 45 in file /templates/responsivizer/css/main.css
.main-content{position:relative;overflow:visible;z-index:1}

to solve try to add following CSS code at the end of this file (or in another CSS file)


body.lightbox_mode .main-content{overflow:visible}
  1. more than a month ago
  2. Support
  3. # 14
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