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Resolved I have paid a 1year subscription and it is now inactive

ferfer
General
Wednesday, August 30 2017, 08:37 PM

I can't find a phone number or an email to get support. I have paid a 1year subscription and it is now inactive. what happened?

Responses (3)

admin Accepted Answer

Admin

Hi,
you can contact us via this forum (you can also create private topics), about payment problems you should contact Paypal Support.

more than a month ago
General
# 1

ferfer Accepted Answer

I wasn't aware of this. what is your support email? I want to resolve this independently of this forum

more than a month ago
General
# 2

admin Accepted Answer

Admin

Hi,
your payment has been blocked and canceled by Paypal security team due to transaction unauthorized. You should know this because Paypal has requested you the documents that you did not provide.

more than a month ago
General
# 3

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